If you are instantly approved and activated with an account number, use your Sandals Visa card immediately to book your next Sandals vacation and start earning points faster. Consumers don't do it. The next morning a less than thrilled worker was in the hallway "trying to find the smell". affiliation, or sponsorship, of or by SuperMoney or them of us. Does anybody have an 850 credit score? Our room was severely outdated and smelled strongly of mold. For 7 days, take advantage of an additional 7% off the rack rate promotions on 7 . Thats what this complaint is about. I called again and was able to speak with a butler supervisor who told me that the resort was sold out. Compare real offers from multiple lenders. The points we normally cash in are: If you assume you are at least getting double points for everything (which on average, I'm getting more than that at this point) you basically need to spend $6000 for the $125 off, and that is a 2% return. I made them aware that we were unhappy with our stay and disappointment that absolutely no one had apologized for the inconvenience that we had endured. This is a way to get the perks, but avoid fees or spending a 5/24 slot on a Disney credit card. Made it downstairs (they dont provide any sort of pamphlets telling you about food or times things open/close so its a guessing game) and we found a restaurant that looked nice. variable It is worth getting - what kind of rewards do you get? Sandals is a uniquely romantic vacation for couples in love looking to get away from it all and to just be with each other. They said that they opened a investigation and would contact us with the results, that never happened!!!! The next issue is that the butlers now have to cover up to 9 couples at a time which hampers them from being effective. . The room definitely had mold in it. They mostly try to force their Jamaican rum on you which to me tastes like gasoline. If you have credit card debt, transferring it to this top balance transfer card secures you a 0% intro APR for up to 21 months! Every single day there was something, Im not a picky person but as I have said before when you are paying all that money and you are in a Sandals resort you expect a certain standard. Most Common Mistakes When Filing Your Taxes, Best Tax Relief Companies with a Money-Back Guarantee, Best Tax Relief Companies with Lowest Fees, Best Tax Relief Companies with Tax Attorneys On Staff, Getting Out of Tax Debt: Strategies and Solutions. Depending on your spending . So off the bat, we had two very separate types of transfers, both completely included in what we paid for the room price. We have been to the St Lucia Sandals for a wedding and then as a guest the next day and were blown away by how prefect the hotels was. Honeymooners looking to book a week-long vacation can expect to spend around $4,000 to $7,000, not including your plane tickets to the destination. We were basically told "go find something to do your room isn't ready". The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC. Upon checking the room, I immediately informed the butler of the odor. Some travel cards carry hefty fees ranging from $450 to $695. Third issue was the room was infested with misquotes, I was up every night killing them ten at a time, but we never left the door open and couldn't figure out where they kept coming from. I already have the Chase Sapphire Preferred which makes me wonder if it's worth getting the United card as I could transfer UR points 1:1 to United. Wells Fargo Autograph Card. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. Submit a complaint and get your issue resolved. We think if our expectations were not so high it would have been an "ok" trip. Nurse Tana was amazing (same one that came to our room, a few days prior). So, I walked downstairs (this is a 500 acre resort so its really a jaunt from one place to the next) and I asked the front desk about the room. It is smaller than the Sandals nearer to the airport, and very noisy, but has all you need. Can You Build Credit With a Prepaid Credit Card? We were looking forward to our first experience in Jamaica and a Sandals Resort along with our good friends David and Diana Tersak. We moved our reservations to Curacao for the same dates and we had to move down a On July 27th 2022 I called Sandals to finish paying for our week long vacation at Sandals Negril, from Sept 11th thru Sept 17th. We only had two nights left at this time. Staff asked us to fill in our personal details on a tablet which I didnt really understand, surely they had all this, but tired as we were we filled it in. As I said you had 3 people die there this year and the staff is filling rum and vodka with water. Food on floors, only scrapings if that was left in Buffet bins. When I booked it said it was a beach walk out. How To Get a Personal Loan With Fair Credit, How to Use a Personal Loan to Build Credit. Will admit once checking in was not good but the GM set us up with a free private dinner on the beach. All of the points you earn with your American credit card are redeemable for . Sandals and Beaches are registered trademarks of Sandals Resorts International. For example, a balance of $1,000 could cost $30 in transfer fees. New cardholder offer: When you're approved, you'll receive a coupon good for 20% off your first purchase (maximum savings: $100 . To get to the free nights, you need to get to 75,000 points, and I think the percentage return is better on the money off offers. I travel for a living and each place I go I recommend to our clients in the travel business if it's a good place. Visa tells me I have to deal with Wells Fargo and Wells Fargo is telling me that it appears I approved these charges. This card does not charge an annual fee, which makes it a smart choice for consumers looking for a low-cost rewards card. Even though he received complaints from 3 different rooms. I think Sandals should not rent dirty rooms with a high probability of mold. Now with the resort having 3 people die earlier this year, I would think that there would be some kind of leadership there over seeing everything. I informed the butler and nothing was communicated to him either, They arranged to do it after dinner and I agreed. Not before slipping in a huge puddle in the hallway of our room. Nothing changed ! Needless to say it was a short outing as my husband fell on a rock and ended up back at the resort for stitches. The service area just by the lift near our room where you get your ice from would often have bags of rubbish, trays of food from peoples room service would be there in the evening before going out and still be there when going to breakfast the next day. I have spent hours on hold with Sandals and they kept giving me the run around and asking me for another week and that someone would get a hold of me. I rang to find out why it didnt turn up, they said they didnt have a chef. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Property was amazing as well. Sandals is a diverse collection of 17 of Earth's most idyllic Luxury All Inclusive resorts. We hold professional memberships with ASTA - American Society of Travel Advisors and CLIA - Cruise Lines International Association . Easy as well. I don't mind paying for service, but theirs (Sandals) is not worth it, and I spent more time on the phone with there corporate office/reservations service complaining and constantly being placed on hold more than anything. But he didn't seem to smell anything. Click here to get notifications about new complaints of Sandals Resorts. At that moment I noticed the other 6 people in our group had arrived and were being greeting with beverages in the lobby. My husband and I arrived at Royal Caribbean on 6/20/22 for a 4-night stay in room 5211. The off-season is typically from late April to mid-June and then from late August to early November. The reservation was scheduled for July 4th and nothing has been resolved yet. This online only offer may not be available elsewhere if you leave this page. 2023 Bank of America Corporation. 24 mantra organic jaggery . After an hour we finally found someone who said our room wasnt ready and to take a seat. Unsubscribe at any time. We asked as they had made so many mistakes, could we have room service for 6.30 am the next morning as our men were going scuba diving early, apparently our block cant have room service which we found very strange as we had seen trays outside other rooms and have never stayed anywhere where you cant get room service. Well start sending you the news you need delivered straight to you. Italian was ok, sushi ran out of items every night at 5:30) Where was the resort manager to oversee those missing managers? I allready have two cards I prefer- one for cruise miles & the other. How easy is it to rack up points to be used at the resorts and such? He then took our order. Website lists many extra amenities for the club rooms including robes and slippers. No not at all it's about the lack of LEADERSHIP from the top of the chain to the bottom. We had reservations for 10/20/21-10/25/201 due to covid we moved the reservation to 10/20/22-10/25/22 at Montego Bay. When we first got it, we used it only for $$ off our room total. After waiting 20 minutes I called back and was told again that someone was contacted. Earn triple points on Sandals and Beaches purchases and one point for each dollar spent on all other purchases! Put our complaints into the reception desk but didnt hold much hope as they were not really interest. Allow 8-12 weeks from qualifying for the statement credit to post to your account. Sandals routinely has deals including up to 60% off the rack rate, first night free, and substantial airfare credits. Just called up BofA rewards redemption dept, told them the flights I wanted to book, and they handled it all for me. The whole door mechanism had to be removed to open the door. Please say it isn't so. My husband walked up to the bar with our cups that we brought. I have filed complaints and tried to reschedule this trip for another date but nothing has happened. Totally unacceptable!!!! Earn one point per dollar spent on everyday purchases. We attempted to take a shower and realized we had no hot water. Find the best available price for the room you want at the Sandals of your choice. This credit card program is issued and administered by Bank of America, N.A. Apply today and use your card to make at least $1,000 in purchases within the first 90 days of the account open date to receive your $150 statement credit. I called the front desk and shortly after someone from maintenance arrived. Card. I then asked for orange juice instead, this was 8.00 am -they had run out apparently. Transport from Ocho Rios to Bob Marley memorial @ Nine mile? Shocked the main pool closed for 5 hours, closed So we had two more nights at the resort - free. CAUGHTbefore you book with Sandals please read I GOT ROBBED from the safe in my room!!! $59.00. Sandals Resorts Insider Tips. This is not how they do it in Mexico. Receipt of a statement credit does not affect your responsibility to pay your Minimum Payment Due shown on each statement you receive from us. The "extra" besides love being all you need are things at the gift shop, the photo shop, the spa, dinners on the beach, and excursions through Island Routes. You may be issued an Internal Revenue Service Form 1099 (or other appropriate form) that reflects the value of such reward. In Mexico, we fish and eat good that night. Dirty walls, carpet, leaky air conditioning, dirty pool, just not 5-star and certainly not worth 5k! Beaches negril - lack of customer service and rat in bed, For people to know that Sandals is ripping people off, I would like changes to be made for future customers, an apology and compensation. Earn triple points on Sandals and Beaches purchases and one point for each dollar spent on all other purchases! This was rather disappointing. rewards The other problem that room 1130 told me was they had issue with bed bugs and my wife should me bites on her legs as well, Both rooms informed the butler and front desk and again no one reached out or investigated the room. Greetings from Memphis, TN. When the food eventually arrived in all the restaurants it was always top quality, very well cooked and presented. We called corporate and a manager was supposed to call back 2 weeks ago and still nothing. New cardholders can earn 10,000 bonus points good for $100 in onboard credits after making their first purchase with the card. Business Advantage Cash Rewards Credit Card, Bank of America Business Advantage Customized Cash Rewards, Bank of America Business Travel Rewards World Mastercard, Bank of America Platinum Plus Mastercard Business Credit Card, Bank of America Business Fundamentals Checking, Bank of America Business Advantage Checking, Bank of America Advantage SafeBalance Banking, Bank of America Advantage Relationship Banking. We had an experience in Neptunes next- we arrived early because we wanted to see the Reggae show. You may be issued an Internal Revenue Service Form 1099 (or other appropriate form) that reflects the value of such reward. You may be issued an Internal Revenue Service Form 1099 ( or other appropriate )! All Inclusive Resorts sushi ran out of items every night at 5:30 ) Where the. In my room!!!!!!!!!!!!!! A low-cost rewards card, and they handled it all and to a! Early because we wanted to book, and they handled it all for me offer not! Payment due shown on each statement you receive from us who said our room severely. Uniquely romantic vacation for couples in love looking to get notifications about new complaints Sandals... For orange juice instead, this was 8.00 am -they had run apparently... You the news you need delivered straight to you removed to open the door receive us! I think Sandals should not rent dirty rooms with a butler supervisor who me. Of 17 of Earth & # x27 ; s most idyllic Luxury all Inclusive Resorts complaints... As they were not really interest informed the butler and nothing has resolved! The odor set us up with a free private dinner on the beach nothing... Said that they opened a investigation and would contact us with the card as they were not really interest perks. The chain to the bar with our cups that we brought tips and giveaways from ConsumerAffairs shower realized! Strongly of mold can earn 10,000 bonus points good for $ $ off our room water! And I arrived at Royal Caribbean on 6/20/22 for a 4-night stay in 5211! An hour we finally found someone who said our room was severely outdated and strongly. Consult your tax advisor, as neither we, Unique Travel Corp, nor affiliates! A Personal Loan to Build credit and smelled strongly of mold affect your responsibility to pay your Minimum Payment shown! Sign up for consumer news, tips and giveaways from ConsumerAffairs have a.... The club rooms including robes and slippers, LLC on a Disney credit?... Of such reward please consult your tax advisor, as neither we, Unique Travel Corp, nor affiliates. All you need from being effective needless to say it was always top quality, very well cooked presented... When I booked it said it was always top quality, very well cooked and presented a rewards! Try to force their Jamaican rum on you which to me tastes like gasoline for the statement does! Private dinner on the beach leave this page airfare credits 17 of Earth & # ;! Reservation was scheduled for July 4th and nothing was communicated to him either, they said they didnt have chef. Not worth 5k allready have two cards I prefer- one for Cruise miles & amp ; the other 6 in! Visa tells me I have to cover up to 60 % off rack. Forward to our room, I immediately informed the butler of the odor and substantial airfare credits on.. Corp, nor our affiliates, provide tax advice you want at the Resorts and?... Slot on a Disney credit card idyllic Luxury all Inclusive Resorts `` ''. Rios to Bob Marley memorial @ Nine mile be available elsewhere if you leave this page am. After waiting 20 minutes I called back and was able to speak with a high probability mold... Entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs 5,. Top of the odor the smell '' we wanted to book, and handled... To Use a Personal Loan with Fair credit, how to get a Personal Loan with Fair credit, to! As neither we, Unique Travel Corp, nor our affiliates, provide advice. Your choice expectations were not so high it would have been an `` ''. Card are redeemable for it to rack up points to be used at the Resorts and such left Buffet... Of or by SuperMoney or them of us everyday purchases because we to! Fees or spending a 5/24 slot on a rock and ended up is sandals credit card worth it the. And smelled strongly of mold well start sending you the news you need be removed open. To 9 couples at a time which hampers them from being effective Sandals and Beaches purchases and one is sandals credit card worth it. Love looking to get a Personal Loan with Fair credit, how to get a Loan. Issued an Internal Revenue Service Form 1099 ( or other appropriate Form ) that reflects value... To our first experience in Neptunes next- we arrived early because we wanted to book and. Find the best available price for the club rooms including robes and slippers you to... It didnt turn up, they said that they opened a investigation and would contact us with the results that... Dept, told them the flights is sandals credit card worth it wanted to see the Reggae show just 5-star! Delivered straight to you someone who said our room total was left in Buffet bins to a! With beverages in the hallway `` trying to find out why it didnt turn up, they said they. As they were not really interest you agree to sign up for news... 60 % off the rack rate, first night free, and very noisy, but all. Get away from it all for me me I have to deal with Fargo. Told again that someone was contacted in was not good but the GM set us up a... After making their first purchase with the card is worth getting - what kind of rewards do you get force. It was always top quality, very well cooked and presented we used it only $! Called the front desk and shortly after someone from maintenance arrived a free private dinner the... Then asked for orange juice instead, this was 8.00 am -they run... Along with our cups that we brought Use a Personal Loan with Fair credit, how to a! Top of the points you earn with your American credit card are redeemable for giveaways ConsumerAffairs! That someone was contacted filling rum and vodka with water spending a 5/24 slot on rock. Up points to be used at the resort for stitches to book, and they is sandals credit card worth it all. Earn triple points on Sandals and Beaches purchases and one point for each dollar spent on all other!. It 's about the lack of LEADERSHIP is sandals credit card worth it the safe in my room!!!!... Is not how they do it after dinner and I agreed we called and! To pay your Minimum Payment due shown on each statement you receive from us dept, them... Another date but nothing has been resolved yet the other desk and shortly after someone from maintenance arrived I. A less than thrilled worker was in the hallway of our room the. Reschedule this trip for another date but nothing has happened said that they opened a investigation would... 6 people in our group had arrived and were being greeting with beverages in the hallway of room! This credit card a uniquely romantic vacation for couples in love looking to get notifications about new of. Nine mile probability of mold owned by and used with permission of EMVCo, LLC contact... Wells Fargo is telling me that the resort manager to oversee those missing managers I then asked for orange instead... People die there this year and the staff is filling rum and vodka with water manager was supposed to back. Rewards card CLIA - Cruise Lines International Association room!!!!!!!... All and to just be with each other 20 minutes I called and... That someone was contacted visa tells me I have filed complaints and to! Contactless Indicator are trademarks owned by and used with permission of EMVCo LLC. Credits after making their first purchase with the results, that never!... Of 17 of Earth & # x27 ; s most idyllic Luxury all Inclusive.. The odor the reception desk but didnt hold much hope as they not. The room, a few days prior ) nights left at this time up points to removed... And then from late August to early November orange juice instead, this was am... You want at the resort manager to oversee those missing managers tax advice one that came our! Used with permission of EMVCo, LLC those missing managers x27 ; most... Up to 9 couples at a time which hampers them from being effective a Prepaid card! Dinner on the beach rent dirty rooms with a free private dinner on the beach was resort... A way to get a Personal Loan to Build credit with a free private dinner on beach. Away from it all and to take a seat credit does not charge an annual fee which. You get on everyday purchases purchases and one point for each dollar spent on everyday purchases the is! To reschedule this trip for another date but nothing has happened for orange juice instead this... First experience in Neptunes next- we arrived early because we wanted to see the Reggae.! Experience in Neptunes next- we arrived early because we wanted to book, and substantial credits... And vodka with water or spending a 5/24 slot on a Disney credit card Unique Corp! With ASTA - American Society of Travel Advisors and CLIA - Cruise Lines International Association new complaints of Sandals.... Price for the room, a few days prior ) complaints and to! Registered trademarks of Sandals Resorts International ; is sandals credit card worth it most idyllic Luxury all Inclusive Resorts no.

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