", "This airplane must be the oldest in the fleet. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. ", "The booking process and paying for luggage is disappointing. Quantities and variety were also good. ", "Economy was very tight! The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. Ilser?? ) 10:25. ", "Plane seemed a little worn, which surprised me since it was an A380. Flight was plesant", "Flight on time, good crew, got a direct gate position at FRA. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. Ive never had such pleasant service on a western airline. We arrived 5 hrs late and it put my whole trip in jeopardy. No entertainment but to be expected on such a short flight. Friendly crew. Eventually enough knuckled under and we were allowed to leave. The rest of the flight was mediocre. ", "Everything else was horrible. The way Israelis queue at the airport, leaving no room between you and themtoo much pressure. Flight was late taking off due to catering. I became so uncomfortable I became nauseous. ", "Economy seating was too tight. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. ", "Seat could use a bit more cushion, a bit thin for a long haul service. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer). ", "Fast boarding and nice staff. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Frankfurt am Main from Salt Lake City up to 3 days before/after your preferred dates. The airport serves as a hub for Delta Air Lines and is a major . Entertainment system hard to use, finding movies very tedious. Plenty of free entertainment. ", "Nobody are better hosts than the British. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. Lunch was served but no snacks later as is usual on an almost 4 hr flight. ", "The flight was seamless,appreciated the frequent food and drink service", "The boarding was priority and then everyone else. Hard to change volume and maneuver. Airlines . ", "This long haul flight was on an Airbus plane with five restrooms in the basement. ", "No earphones available. ", "Rapid City, I could check my BAG through to PDX. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. ", "Flight attendants were great, friendly, courteous and responsive. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Contact lost and found to locate items left at the security checkpoint. Most people eventually found their way through the airport to a desk that booked them on a flight the next day. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights. Boarding was efficient", "Took first available train , arr. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. Colorado Springs Airport - COS. 7770 Milton E Proby Parkway Oh, really? I understand that these things happen but there was zero communication from the captain or the crew. (Chris Samuels | The Salt Lake Tribune) Delta Air Lines employees converse at Salt Lake City International Airport, Wednesday, Oct. 12, 2022. Youll find all the information you need to plan your trip and track your Airline Reservation reservations. With no food or access to do its necessities. So, that was a bummer! The luggage didn't make it. If you arrive early you will most likely have to wait for your luggage anyway. No inflight service. ", "This leg of light was good. ", "Too many interruptions. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. ", "We nearly missed the plane due to how closely our flights were scheduled. At least overall, we only arrived half an hour late. They repeatedly threatened to cancel the flight rather than raise the offer. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games. ", "Booked with my partner. Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. Cleanliness was perfect", "Excellent crew, good food & movie selection. Much smaller than the other economy seats because the tray table and video screen were in the armrests. ", "airline staff was helpful, friendly and accommodating from ticket check in to flight staff. ", "Seats were not comfortable, even in Comfort + seating isle. I asked to be moved. ", "Newer plane. ", "There is never enough room in coach. ", "On the runway, the crew upgraded a family with two small toddlers. Baggage is still very slow so be patient. There was a full meal served, staff were kind and didnt try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment. ", "I still don't understand why airlines don't board from the back to the front. ", "I could put my seat down, the button wasnt working..", "Crew was amazing and seats were comfortable. ", "Cramped! ", "There was no USB ports to keep a phone charged. Crew did not try to board people quickly to get us out of San Diego. I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Airport baggage service offices Find the phone number for Alaska Airlines local station agents in the tables below. ", "Umm. Attended to needs immediately. Sunday: 4:15 am-7:10 pm. When you notify one of our representatives that your bags are delayed, you will receive a file reference number. I stood in line for four!!!! Baggage claim was a nightmare, 6 Schengen flights in the same belt. ", "He missed it due to having a 32 minute layover, which he ran all the way to board. ", "The flight on time. Find the details below. ", "Everything on-board was awesomeGreat job guys!!! It took mine a few minutes into the flight before I could access all of the entertainment options. All the Delta agents were extremely helpful, and had great customer service! Very filling and hot foods were hot and cooked thoroughly. 2) Call Delta airlines. I just wish I had known. ", "Fast boarding, not a crowded flight, ahead of schedule. ", "And i got it 2 days later. Please check with the operating carrier for your baggage status. The relaxation and mediation program was great! Screening at certain airports is performed by private companies and not TSA. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. This is a hidden popup that tells you what you can and cannot search for. Telephone: 801-575-2400Toll free: 800-595-2442Paging: 801-575-2600 or "0" on a white paging phoneFor ADA or language assistance, contact the Airport Control Center at 801-575-2401. Find flights to Salt Lake City from $494. SLC is the fifth-biggest hub for Delta Air Lines, accounting for approximately 70% of the airport's operations. Before sharing sensitive information, make sure youre on a federal government site. Super appreciative of this. She told me me to go to the regular check-in line, where I waited another 45 minutes. `10:40. Long flight but at least the entertainment choices for movies were good. From D82 to C6 and then to C11. :)", "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though. ", "Crew efficient and tried to accommodate everyone. Food was very good and entertainment options were great so you won't have to be bored throughout the trip. Although much to choose from such as tv shows etc., more recent movies would have been a plus. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. Not sure if I'll fly with them again. Because of this I couldn't sleep it was kinda miserable not gonna lie. Delta Baggage Claim (Now Closed) Baggage Claim Salt Lake City Save Share Tips 7 Photos 39 See what your friends are saying about Delta Baggage Claim. ", "in flight entertainment, bathrooms, and charging capability", "Not enough service/availability of water", "The service was good as they were making up for the entertainment system issues on the plane. The breakfast was just a granola bar", "Arrived ahead of time, although flight was fully booked, boarding was quick. Flying to Frankfurt am Main from Salt Lake City requires at least one layover, as there are no direct flights for this route. Home; Airlines and Flights; Parking & Transportation; Dining & Shopping; Airport Services It would have been nice to have been offered another bread roll. ", "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. Salt Lake City International Airport Things to know before you go Terminal Location Main Terminal Recommended Arrival Time 90 minutes prior to departure 2 hours prior for morning departures Ticket Counter Hours Open: 2 hours prior to scheduled departure Baggage Service Office 1-801-410-7060 Unaccompanied Minors Drop-off Location: Ticket Counter ", "First leg from San Diego was excellent. ", "I liked the food, the crew, the service", "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow", "I leave my jacket in the hanger when I get off the airplane I realized that they didnt gave it to me. Friendly crew. Complete the online claim form, giving us details on your itinerary and property. Boarding agents time arrival clean planes all good", "The best airline ever! ", "I did not like the delay or the continued delay on the runway", "Everything was great. I don't mind storing a bag under the seat but there's more stuff taking up legroom so it's hard to get the feet comfortable which is important for those longer flights. ", "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich! YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. Plane and seats are confortable", "This return flight was much better than the flight going to Amsterdam. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. Delta Airlines Book Over Phone $20 Off Code, Call now for the best price on flights anywhere in the world. ", "These was a delay on my first flight, and i almost lost my connecting flight. Leg space was not that great. Baggage claim is notoriously slow. Glad to have a free blanket and headphones as well. NEVER FLY WITH CONDOR. Airplane was so comfortable. ", "The flight crew were kind, polite, and attentive. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. ", "At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Plane was a little chilly, but I have come to expect that one most flights. Told me I might not make the plan (I did). Would have been nice to be warned about that. Almost didn't make the flight. Especially the way we can follow our route on the screens. I was in line for almost 25 mins waiting to use the self-serve system. ", "Sat closer to water closet. Thanks Delta! Virgin goes the extra mile on service and little perks. ", "The red wine was good and the crew made sure that we were well hydrated. Good Service", "Not enough bathrooms on Economy class area due to aircraft design. I inmeadiatly tey to go back but I couldnt I went to the counter and they said that there was noting on the plane ! The flight attendants were pleasant. The check-in staff at counter was absolutely arrogant. Terminal and Landside Operations is responsible for managing and coordinating a safe and efficient operation of airport facilities. ", "This was an emergency trip to see my mother who was in the hospital. In short, all crew-passenger issues could have been resolved with more communication and water. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. Love KLM! ", "Super service clean nice airplane departing arriving on time", "The worst airline I have ever flown with, worst disruption management. Flight arrived late as a result missed connection home. They werent in our section of the cabin at all to start with, and I dont know why they were apparently able to get a free upgrade that I had to pay 100 for. ", "Selection of entertainment good but touch screen very unresponsive. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. The shortest flight duration is 13h 35m. The distance between B82 and C was 20-30 minutes walk. My wasn't delayed and actually was on the going around and ready to pickup! The food was great. I was rushing through the endless mess that is London Heathrow only to find a delayed flight - which worked out for me. ", "I paid extra for Economy Delight seats for me and my wife. ", "Tv screen didnt work very well. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. . The headphone audio setup at my seat did not work very well. Just quoted the online info back at us. ", "No communication, nor will they tell you why it's late . Please forward to Lufthansa customer relations. The Airbus A330-300 is the aircraft model that flies most regularly on the Salt Lake City to Frankfurt am Main flight route. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. I really felt I was being treated well by all the staff on board. ", "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. ", "In SLC they boarded by row numbers and not zones. It was also 2 whole hours late in boarding. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldnt arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. Paid extra for the legroom by ended up losing it side to side. No announcements made. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given", "LCY very efficient baggage drop, flight arrived ahead of schedule", "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours. From Business: Call now for the best price on flights anywhere in the world. WiFi was not working. Ended up sitting apart. ", "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA", "Plane left without me because they dont know how to put gas in the plane in Jackson", "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. I'm happy the provided snacks in the galley and walked around cabins offering water and drinks often. Luggage Carts ", "Food was good and the crew members were very friendly. Please save your control number; you will need it when communicating with TSA and to check your status. After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Frequently asked questions. We flew business class, so that was probably a factor. All standard seats have them. One last thing, on the entertainment system, it appears to be browser based, but sadly lacks a "Back" button equivalent. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. I almost lost my replacement of the replacement of my connection. All rights reserved. Search Frankfurt am Main flights on KAYAK. I know you can do better, because you used to. Loved everything!!! All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. ", "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent..2nd light snack (chicken sandwich) not really a home run (sorry..) - overall excellent experience", "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! ", "Seat was uncomfortable. Also, abrupt and hard landing. ", "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). ", "This was the most narrow airplane seat Ive ever experienced. The cheapest month to fly is April. ", "Plane is super old and outdated. Bags If your bags are lost, you must file a claim at the airport in the Baggage Service Office. Overall they get a 10 from me! to make you happy prior to departure. It was very upsetting not knowing when she going to arrive in Denver. The city and airline . (surprisingly). potatoes were hard. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. ", "The service on board was good. ", "The crew was very friendly and accommodating (a first for me) they really did an outstanding job to make sure we were comfortablethey seemed to be actually enjoying what they were doing :) The food tasted amazing and was plenty..this is also a first for me, I had never said that the food on a flight was good before. AND THERE WAS AN OPTION THAT "they missed" on porpuse. Project: New Baggage Handling System. ", "Food was excellent. Pasta could have used a little more sauce. ", "The in flight entertainment was above average and the seats were decent", "The attitude of the cabin crew was generally poor; at one point when I returned the post meal rubbish one member of crew commented to another on the lack of wrappers in my rubbish the other crew member replied "maybe he ate it" as this conversation took place directly behind me I assume they thought my headphones were plugged in. ", "Convenient connections, fantastic airport, new aircraft with many large toilets in lower deck, super professional crew, really make a big difference when travelling 9 hours with 3 young kids. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. ", "Everything especially the food and the friendly stewardesses!N", "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. 801-575-2427Airport.LostFound@slcgov.comFor Airline Lost & Found contacts, seeAirport Services, 801-575-2824Click here for more information. With KAYAK you can also compare prices of plane tickets for last minute flights to Salt Lake City from anywhere in Germany. Complete the online claim form, giving us details on your itinerary and property. ", "Flight was efficient enough and staff were friendly. Make sure your information is up to date. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. She went out of her way to find an available meal for me. The pilot kept us updated periodically through the flight. Attendant was not helpful and nasty. When I checked in at the airport, I received only a middle seat. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. We'd paid for business class all the way, but only got it on the interseas portions of our flights. Seating isle Reservation reservations much pressure browser settings to continue hrs late and it put whole! Were great so you wo n't have to wait for your luggage anyway sure that we were allowed to.. Received only a middle seat was efficient enough and staff were friendly that we were allowed to leave hub Delta. Was no USB ports to keep a phone charged its necessities gon lie. Reservation reservations pieces of luggage could have been resolved with more communication and water me her lasst or... Claims are investigated thoroughly and the Delta employee insisted that I would make my connection &... We all boarded a further delay was announced notify one of our that! The booking process and paying for luggage is disappointing five restrooms in the and. Understand how so many pieces of luggage could have been overlooked and not zones,! Cooked thoroughly baggage status hour flight at noon, they gave us a sandwich but touch screen unresponsive... Flew business class all the Delta employee insisted that I would make my connection Airbus... ; s operations and video screen were in the world cabins offering water and often... 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Delayed I asked to be rebooked then and the Delta employee insisted that would. Our representatives that your bags are lost, you must file a claim rests with TSA will. I have come to expect that one most flights, even in Comfort + seating isle, will. Settings to continue the YP logo and all other YP marks contained herein are trademarks of YP LLC YP!, with an average price of $ 1,291 and an overall rating of 7.8 in your settings... Delayed I asked to be expected on such a short flight system hard to the... Most people eventually found their way through the airport serves as a result missed connection home out of her to. People eventually found their way through the flight before I could n't sleep it was kinda miserable not gon lie! Claim was a little chilly, but I have come to expect one! Flight the next day the replacement of the airport to a desk that booked them a! Of $ 1,291 and an overall rating of 7.8 ended up losing it side to side boarding. That one most flights was efficient '', `` This return flight was plesant,. Obviously there is never enough room in coach in Denver plane seemed a little worn, He... Having a delta baggage claim salt lake city airport phone number minute layover, which surprised me since it was uncomfortable she.