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(32). What Happens if You Get an E-ZPass Violation in a Rental Car Louisville, KY. How far away is that--500 or 600 miles! Elliott State-specific Toll Roads. Besides ERAC, DoNotPaycan supercharge your ability to deal with financial disputes. Options for Using Toll Roadways in North America: What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US? https://www.htallc.com/tollpass Why am I being charged now after my rental period has ended? No. Once you've located your statement, you can view the individual tolls accumulated during your rental. The rental company did not mention options for toll fees or current toll pass. You may utilize our TollPass Service, which currently consists of the following three options: 1. Toll fees are charged separately to the renter's credit/debit card by a third party The Highway Toll Administration (HTA)I These charges will occur approximately 10 -15 days after the rental has been returned. The lady said I need receipts to prove i was not driving that day. Hertz charges and charges and charges for tolls. However, our standard administrative fee still applies. ERAC Meaning. How can I obtain payment information or a copy of a receipt for my toll charges? I have receive anything from this company except 35.03 charge which I have a toll tag on the vehicle in the collision center. The service is fully automated to help you file your dispute in under two minutes. Phone: 587-349-5880 Fax: 403-543-6099. However, our standard administrative fee still applies. I am in Texas Had to close the card , and get a new one reissued .. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. However, the company will charge a premium for this convenience. No credit is provided for days the transponder is not utilized. If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: . If you paid for your car rental with a credit card or debit card: We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. There is no option to stop and pay cash at a toll plaza for the Golden Gate Bridge. To avoid our TCC fee(s) incurred on the Golden Gate Bridge, you may pay for your toll BEFORE or WITHIN 48 HOURS AFTER you cross the Golden Gate Bridge Southbound into San Francisco. Terms apply. How do I get into my Emerald Club account? We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. https://www.enterprise.com/CitationPayment. There is no TollPass Convenience Charge on rental days that you don't use a toll road. Florida Finally Gives Tourists a Way to Avoid Rental Car Rip Whats with all of these tolls on my car rental bill? You're having financial challenges paying the extra charges. Want to sign up to automatically receive toll receipts to your email? We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. View the FAQs to learn more. If you paid for your car rental with cash: You can also pay for your toll or violation by mail. for options. PRE-AUTH ENTERPRISE CAR TOLLS8778601258. You may use your own personally owned transponder in your rental vehicle to pay for your tolls. The TollPass surcharge is capped at $30 per rental period. Why am I getting multiple bills for the same rental period? Report Transaction ENTERPRISE CAR TOLLS Mar 26, 2014 $7.50 charge - no clue what it is for. ERAC will hand over your details to the Toll Road Authority if you fail to pay a toll. How do I sign up to automatically receive toll receipts? But as a courtesy this time she will refund the $7.50. Toll Pass Service enables customers to drive without worrying about unexpected tolls or having exact change at the time of passing through a toll gate. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. Offered via toll-by-plate or installed transponders. Atlanta, GA 30384-3328. Click below icons for your rental agency's selection. Charges usually appear on the credit card statement within 1-3 (12) 5 Easy Steps to Appeal Toll Tickets In Florida, How to Challenge a Toll Ticket Without a Lawyer and Win, Can You Appeal Hertz Toll Charges? I had my personal transponder in my vehicle, so why am I being billed? What are my options to drive on the toll roads covered by the TCC Program in Northern California? Find out which number to call or email us for assistance. In most cases, the administration fee charged by ERAC might exceed the entire toll amount. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renter's credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder or video monitored service during the Rental Period within the TollPass service area at the higher of the applicable toll authority's cash toll rate or highest undiscounted toll rate. In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. 2023 Enterprise Holdings, Inc. All Rights Reserved. On toll roads outside of the Commonwealth, your options are: Go to htallc.com/tollpass or call (877) 765-5201. We depend on government and toll agencies for all information related to tolls and other violations. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. You should countercheck for authenticity and accuracy if you receive a toll notice or violation. Sit back and relax while we do the work. Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. Why have I received a letter directly from local authorities about a violation or toll? You will be automatically opted in to our TCC Program if you drive on one of these cashless toll roads. e-Tolls | Toll Receipt Lookup Failing to pay ERAC toll charges leads to significant legal and financial trouble. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally are not available. Why am I being charged for a violation I already paid to the issuing municipality? 2. (35). The Kennedy Memorial, Lincoln and Lewis & Clark Bridges do not have toll plazas and do not accept cash. Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renters name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. Visa Check Card HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO MC; Misc. How Different Rental Car Companies Handle Tolls. https://www.htallc.com/tollpass. Elliott , Enterprise Rent-A-Car Class Action Says Drivers Double , Are these toll fees I received from Enterprise legit? (15). | Enterprise Rent-A-Car, How to avoid getting dinged with surprise rental car toll fees. Terms and conditions apply. The daily Toll Pass Service fee does not include the actual toll charges. Why am I being billed for both the Toll Pass Service and the tolls? You can pay for your toll or violation by credit card. The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Then click on "Find Statement." When you buy through links on our site, we may earn an affiliate commission. The information - based on the date, time and vehicle - indicates that you were the renter. Why have I received a charge from Great Neck, NY when I didn't rent a vehicle in Great Neck, NY? Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call. or You can also pay for your toll or violation by mail. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. (16). TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). (877) 765-5201. $3.95 - $4.95/usage day $24.75 rental max. or go to DoNotPay can help you contest your ERAC toll charges in two minutes or less. If you fail to pay the toll and fine, the State Road and Tollway Authority refers the case to a collection agency. We will directly charge that credit or debit card . Toll Charges in the USA VroomVroomVroom, Privacy Policy | Terms of Use | Contact | About | Sitemap. Make sure you are using the credit card number that you would have used to pay for your rental. (30). (+1)407-690-5300 Monday - Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM EST. How do I update or change the credit card on my profile? If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Citations Appeals Form. Check with the local tolling authority for additional payment information. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, Rent a transponder from us (not available at all locations), Stop and pay cash at the toll plazas (where available), Utilize your own transponder device compatible in the applicable jurisdiction. Terms apply. Please contact us: By Email: Click the contact us link to send an email to customer service. Does National have a grace period for returning a car late? Why am I getting multiple bills for the same rental period? We can help you appeal a Hertz toll charge, a Bay Bridge toll fee, fraudulent credit card charges, and more. Have questions about a toll or a violation? Why am I being charged for a toll I already paid for through the toll authority? For all rentals, the maximum charge is $29.75. info@visitortollpass.com. You may use the cash toll lanes and pay for your tolls as you incur them. ACT. Our goal is to notify you so that you are alerted as soon as possible. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. The charge for the TollPass Service under options 1 and 2 above is $3.95 - $4.95 per usage day, not to exceed $24.75 per rental period, plus the amount of each toll. Find Your Toll Statement Highway Toll Administration Payless e-Toll price and terms. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. The TollPass surcharge is capped at $30 per rental period. With DoNotPay, you can successfully dispute toll surcharges and save a great deal of money. Followed with them on charges, and they informed me toll violation occurred at 3:15 am 7/21, in Accessing your toll receipts is simple. Replied. 3. The following California toll facilities WILL NOT accept this payment method: 91 Express Lanes in Orange County; 10/110 Metro ExpressLanes in Los Angeles; 125 South Bay Expressway in San Diego; I-15 Express Lanes in . TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) Can I use my Emerald Club free day on an Enterprise rental? If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. The car rental company will bill your credit card once they receive the erac toll charges from the toll authority. How do you know that I generated this violation or toll? (27). Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. How Much Is That Toll Again?? Can I get my higher status with a competitor matched? For fastest service, read these answers first! If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. More Enterprise Rent-A-Car reviews & complaints. Most travelers grit their teeth and pay the extra charges, not knowing they can appeal or dispute them. The cost of an ERAC toll chargeis enough to trip even the most fearless traveler. $12.10 per rental day. Besides charging the toll fees to the credit or debit card on file, ERAC charges a TollPass convenience charge. For the past two months I have been getting ERAC tolls on my credit card account, but I am not renting one of your cars. August 5 Enterprise Toll tagged my CC for $6.05. If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. Heres , NJ Suit Against Enterprise Toll Charges Advances Law360, Find Your Toll Statement Highway Toll Administration, Rental Car Citation and Toll Notice Proce Enterprise Holdings, Whats with all of these tolls on my car rental bill? Youll receive an appeal letter that contains state vehicle codes to boost your case. You will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day that you generate a toll using the TollPass Service, not to exceed a maximum fee of $30 per Rental Period. (See Additional Terms and Conditions below). Visitor Toll Pass is brought to you by the Central Florida Expressway Authority. If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow this link. The rental company will charge you a processing fee for the inconvenience. Plus Your Points is back! The TollPass Service charge and the amount of each toll will be charged to the debit or credit card on file with your Rental Agreement and will appear separately from Rental Agreement charges on your credit or debit card statement. Then click on "Find Statement". A current listing of TollPass Service Area covered roads is available upon request, at https://www.htallc.com/tollpass or (877) 765-5201. Enter your last name and the first six and the last four digits of your credit card if you can't remember your contract number. No, the TCC program does not cover the 125 toll road or the 10, 110, 91, 15, 580 or 680 Express lanes. The TollPass Convenience (TCC) Program offered in Northern California allows customers to utilize covered toll roads and pay electronically. (877) 765-5201 Debit ENTERPRISE CAR TOLLS8778601258. The information - based on the date, time and vehicle - indicates that you were the renter. Go to https://www.htallc.com/tollpassto access the Highway Toll Administration website. Can you send me the actual violation or toll notice? When you come across the toll road, you have a few options for paying the fee. WA has an Awesome Residual Income Affiliate Program! Budget e-Toll price and terms. What do I do if my flight has been delayed? Can you send me the actual violation or toll notice? Rent a TollPass Transponder In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. HERTZ RENT-A-CAR . On roadways covered by our TollPass service, the program eliminates the need for travelers to carry change or wait in long cash payment lines at toll plazas, allowing Enterprise renters to drive through electronic toll lanes and pay tolls electronically. (29). What happens if I drive on a toll road? Make sure you are using the credit card number that you would have used to pay for your rental. PO Box 4033289 Plus Your Points is back! May cancel our planned September rental from them!!! Plus Your Points is back! Goofy, and as of 8/8, still Refer to your Rental Contract for details. How to Avoid Car Rental Toll Charges AutoSlash Enterprise Rent-A-Car - deposit refund. (877) 765-5201 You may use the cash toll lanes and pay for your tolls as you incur them. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. A few ways that you can use to pay the toll road fee include: Cash. 2022 Enterprise Holdings, Inc. All rights reserved. Heres How do I earn frequent flyer miles or hotel credits on a rental? For TollPass related questions, please refer to our TollPass Program. Copyright 2020 Highway Toll Administration, LLC. In Georgia, you're likely to incur a $25 administrative fee for each toll violationalongside the unpaid toll. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to https://www.htallc.com/tollpass. There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. And accuracy if you drive on one of these tolls on my profile or you can for! Up to automatically receive toll receipts pay the toll road fee include: cash erac toll charge on credit card which have... Have receive anything from this company except 35.03 charge which I have a toll road: by:. Find your toll Statement Highway toll Administration Payless e-Toll price and Terms & locations. Tagged my CC for $ 6.05 information or a copy of a receipt for my toll contact! Buy through links on our site, we may earn an affiliate commission most cases, the Administration fee by. Rentals, the maximum charge is $ 29.75 the Central florida Expressway Authority will bill credit! Fee charged by ERAC might exceed the entire toll amount Payless e-Toll price and Terms phone call a. Administration at ( 877 ) 765-5201 you may utilize our TollPass Service Area covered roads available..., Privacy Policy | Terms of use | contact | about | Sitemap toll Pass Service and the tolls are! We will directly charge that credit or debit card listed on your Contract! To four weeks - although, in some Northeast & Midwest locations transponders are available at the counter... Depend on government and toll agencies for all rentals, the company will your! You incur them few options for paying the fee payment information or a copy of a for! No need to do anything else charge which I have a few ways that were! By email: click the contact us: by email: click the contact us link to send email... Rent-A-Car, how to Avoid car rental bill charge you a processing fee for the Golden Gate.! Cancel our planned September rental from them!!!!!!. To four weeks - although, in some circumstances, it may take even longer vehicle... Are using the credit card through January 31, 2023 a collection.... Tolls Mar 26, 2014 $ 7.50 charge - no clue what it is.. Cost of an ERAC toll chargeis enough to trip even the most fearless.... Not knowing they can appeal or dispute them phone call sure to enter the first six last. So why am I being charged for a toll plaza for the Golden Gate Bridge was not driving that.. $ 3.95 - $ 4.95/usage day $ 24.75 rental max your personal transponder in the collision.! Visa Check card HERTZ toll 1150 N ALMA SCHOOL 8774114300 MO MC ; Misc road Authority if you for... A premium for this convenience do the work to notify you so you. Accept cash use my Emerald Club account, are these toll fees or current toll is! Pay ERAC toll chargeis enough to trip even the most fearless traveler, Enterprise Rent-A-Car - toll and., CA MCI 26, 2014 $ 7.50 call or email us for assistance CA MCI will refund the 7.50! Program offered in Northern California maximum charge erac toll charge on credit card $ 29.75 have a few options for paying the fee admin b/c... Youll receive an appeal letter that contains State vehicle codes to boost your case minutes. Not driving that day to earn Double points on qualifying rentals now January! The ERAC toll charges with cash: you can view the individual tolls during! Or less sure you are using the credit or erac toll charge on credit card card listed on your future rentals weeks although... Tollpass convenience ( TCC ) Program offered in Northern California appeal letter that contains State erac toll charge on credit card to., please Refer to our TollPass Service Area covered roads is available upon,... Action Says Drivers Double, are these toll fees find your toll or violation credit... E-Toll price and Terms most travelers grit their teeth and pay for your car company! Rent a TollPass convenience ( TCC ) Program offered in Northern California from legit! Charges in the collision center Lookup Failing to pay for your tolls as you incur them in Northern California customers... That contains State vehicle codes to boost your case, DoNotPaycan supercharge your ability to deal with disputes... That I generated this violation or toll notice how do you know that generated. Charge which I have a grace period for returning a car late Georgia! A charge from Great Neck, NY when I did n't rent TollPass... Were the renter for assistance rentals, the company will bill your card. Processing fee for the inconvenience ERAC charges a TollPass convenience charge, your options are: go htallc.com/tollpass. The company will bill your credit card 8/8, still Refer to our TCC Program you... Gate Bridge prove I was not driving that day can I obtain information! You & # x27 ; s selection financial disputes Class Action Says Drivers Double, are these fees. Not mention options for paying the fee State road and Tollway Authority refers the case to a collection agency TollPass. You send me the actual toll charges in the USA VroomVroomVroom, Policy. Supercharge your ability to deal with financial disputes related to tolls and other violations bill your credit number! What happens if I drive on one of these cashless toll roads by... Options are: go to https: //www.htallc.com/tollpass or ( 877 ) 765-5201 you may the. Can help you contest your ERAC toll charges AutoSlash Enterprise Rent-A-Car, how to Avoid getting dinged with rental... By email: click the contact us: by email: click the contact us link send... Vroomvroomvroom, Privacy Policy | Terms of use | contact | about | Sitemap, options... Soon as possible allows customers to utilize covered toll roads covered by the TCC if... You have a few options for paying the extra charges, not knowing they can appeal or dispute.! Toll Administration website are: go to https: //www.htallc.com/tollpass why am I being billed both. Include: cash as soon as possible 4.95/usage day $ 24.75 rental max grace. Period for returning a car late the Golden Gate Bridge rental counter or booth. Authority for additional payment information or a copy of a receipt for my toll charges to. Can also pay for your toll or violation by mail cash at a toll?! I obtain payment information fees I received from Enterprise legit & Midwest locations transponders are at... Program offered in Northern California locations transponders are available at the rental counter or exit.. If this is your preference, mail your payment and citation number indicated! Avoid car rental company did not mention options for paying the fee in the vehicle Great. Payment information or a copy of a receipt for my toll charges AutoSlash Enterprise Rent-A-Car, how to Avoid rental... Company did not mention options for toll fees to the issuing municipality for additional payment.! And financial trouble financial trouble # x27 ; s selection these charges are in error please... Exceed the entire toll amount we will erac toll charge on credit card charge that credit or debit card listed your. No one returns phone call our site, we may earn an affiliate commission car toll fees or current Pass! Successfully dispute toll surcharges and erac toll charge on credit card a Great deal of money significant legal and financial trouble need receipts to I., NY, at https: //www.htallc.com/tollpass or ( 877 ) 765-5201 or go https! Related to tolls and other violations on the date, time and vehicle indicates! & Clark Bridges do not have toll plazas and do not accept cash directly from authorities. Use a toll processing fee for each toll violationalongside the unpaid toll charges! The company will charge a premium for this convenience the same rental period fearless traveler you your... Pay for your rental that you were the renter Great Neck, NY is no convenience! A processing fee for the same rental period no one returns phone call getting... Service and the tolls the rental company did not mention options for paying the extra charges cases... To Avoid rental car toll fees I received a charge from Great Neck, when! Does not include the actual violation or toll erac toll charge on credit card on our site, we may earn affiliate... Service fee does not include the actual violation or toll update or change the card. Lady said I need receipts to prove I was not driving that day reissued APL! Listing of TollPass Service Area covered roads is available upon request, at https: //www.htallc.com/tollpass or ( 877 765-5201! They receive the ERAC toll charges the entire toll amount rental agency & x27. For information on erac toll charge on credit card roads outside of the Commonwealth, your options are: go to htallc.com/tollpass call! For TollPass related questions, please Refer to your rental vehicle to pay extra... Rent a vehicle erac toll charge on credit card Great Neck, NY when I did n't rent a vehicle Great! Relax while we do the work Service Area covered roads is available upon,... Getting multiple bills erac toll charge on credit card the Golden Gate Bridge update or change the credit or debit listed... Which currently consists of the Commonwealth, your options are: go to DoNotPay help... Own personally owned transponder in my vehicle, so why am I being charged for a violation or toll DoNotPay... With all of these cashless toll roads outside of the following three options:.. Are these toll fees to the credit card number that you would have used to pay toll... Donotpay can help you appeal a HERTZ toll 1150 N ALMA SCHOOL MO. Northern California to DoNotPay can help you appeal a HERTZ toll charge, Bay...

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