All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). In order to find the trains I want i use the Trenitalia site. My link Card is a card that allows you to load your one-way tickets and carnets. But how do I know what seats I have on these trains that I have chosen. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. Appreciate your advice, thanks. I did not purchase using my account number. Cross-border tickets validity is 4 hours. In case of control on board the train, just provide the PNR code of your digital ticket or the email confirming the purchase made. You can't choose a seat via Interrail/Eurail. Log into your account. 4. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Origin/destination passes on Trenitalia ATB ticket: 7 days before validity commences, can be purchased from 22nd of the month before use. 110. Activation Lock turns on automatically when you turn on Find My on your device. Required fields are marked *. Go to Pass details and then Refunds and exchanges. In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. For more information, see Install Hyper-V Server. When I View Ticket, why dont the assigned seats and the car show as well asthe QR code? Step 3. You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. . You can buy your tickets by credit card [Visa, Mastercard and Maestro circuits], PayPal or Satispay or with the credit of the Gift Cards. Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). Is there a way to see the assigned seats before finalizing a booking? Since youll need to use the Trenitalia site for several possible reasons deciding whether to get a rail pass or use train tickets, looking up train schedules, booking train tickets I thought Id offer some tips on navigating the site. Enter your MyTrenord credentials, or register [once registered, proceed with login], 2. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. Please read more about that in my next reply below. Help the next person who has this issue by indication if this reply solved your problem. Please contact 407-823-7277 for assistance with this site. The age limit for that is the day of their twelfth birthday. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. On select programmes, you are required to enter your payment card details to Activate your account. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. The QR codes in the app are NO reservations!!!!! If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. in either direction, on the route indicated, In the STIBM area, free movement between the purchased areas for the entire duration of validity, WARNING! Bookings issued through the Pass may only be used by Pass registered holder. Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. Choose the offer and the service you prefer, or click on OTHER OFFERS. THA. how to activate trenitalia pass nintendo backup codes not working how to activate trenitalia pass. Hi, Mario This isnt the Trenitalia website; I dont work for them. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. Log into your account. It is not possible. It cannot be used for routes with origin or destination outside regional or provincial borders. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. 2. These reservations are printed on value paper that must be returned to be refundable. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. Im not quite sure whether to not add journeys from my trip to our passes. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Where did you make your reservations? In the STIBM area it is necessary to tap & go to start the validity of the ticket. Here our staff will load your card manually. You cannot change the currency once you have a Pass in your cart. If you bought tickets from the ItaliaRail site, youll need to contact them. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. Error subscribing to the newsletter. What Im really hoping to prevent is being assigned in different cars or even in the same car not together. You can only use trains departing within 3 hours after the one indicated on the ticket. You can make bookings at any time within those 11 months. And if I had to pay for the seats thats fine. Step 1. I know when we want to travel and where. Supra-regional fare tickets are valid for 4 hours from validation. Default search results, in the Prices column, are for 2nd Class. Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an Press the Xbox button to open the guide. Youth: (passengers between 12 and 28 years of age who have not yet turned 28 on the date of purchase of the Pass). That sweet spot is impossible to identify with 100% accuracy, Im afraid. Thanks for your support. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. Click here for detailed directions to the E-PASS Service Center. They call them Global Pass. Youll need to contact them if you have questions about your purchase. You try searching for tickets from Florence to Venice and you come up with an error message telling you the stations are invalid. Last you checked, both of those cities are still in Italy. How can I contact customer support or send a report on using the App? click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. There is no need to select the origin or destination of your trip. You've not started to use your Pass and would like to exchange it for a different one. Validity for Cross-border tickets is 4 hours. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? for 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km, You can manually validate only the "a convalida manuale" ticket by filling the spaces with station of departure, day and time of the travel. Note that for regional (i.e. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. Which card can I load my electronic subscription on? Give back to the Community. The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. If I need to BUY seat reservations is not the issue. WebTrenitalia Pass. Youll need to use the Italian names for any city or town youre looking up. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. There are a multitude of ways of getting these reservations but get them you must. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. Known languages: Deutsch, Italiano, English. Dodo code will be sent via DM. in either direction, on the route indicated. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. Documents to be presented in the event of an inspection. Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. THA. Do you have an activated Pass for which the validity period already started? Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. Detailed steps to turn off Activation Lock are as follows. Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. This standard is defined by a "threshold value", upon exceeding which the company is obliged to repay. On the screen that appears, select the Pass you wish to request a refund for. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. You will be redirected to Trenord e-Store. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. Ill try to help the first couple of people or until I run out of things to give. Enter the passenger details, then select and confirm the payment method to complete your purchase. Changes, refunds or class and service upgrades cannot be made. We can only grant refund requests for non-activated mobile Passes your Pass is considered activated if the first and last dayof validity is defined. You will be taken to the account Activate Your Account page and be asked to enter your membership number. Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. Step 3. Gli abbonamenti cartacei venduti da altre aziende di trasporto sono abbonamenti integrati come IVOP, IVOL e Trenocitt e continueranno ad essere validi a bordo dei treni Trenord. Should it not be that easy? . WebA Eurail pass must be activated before it can be used. Regards Giulio Love this blog! Children aged 4 to 11 years inclusive: 15 euro. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. If you have an Apple Watch, you Can I add the ticket I purchased to Apple Wallet? Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. Learn how your comment data is processed. For each route, the minutes of delay of more than 5 minutes accumulated by the single journeys to the minutes of completely deleted journeys are added monthly. Just bought train tickets. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. You can request an invoice during purchase by selecting the relevant option on the Payment page. Howto buy the seat reservations is my problem. WebActivate E-PASS Please enter your transponder number found above the barcode on your new E-PASS to begin the account activation process below. Step 2. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. Purchase available from Thursday of the week before. Detailed steps to turn off Activation Lock are as follows. Account. Theres also a page on the Trenitalia site about how to get in touch with them directly if you have more questions. Above the red banner you see Trip Data: GOING, which indicates that this is a one-way ticket.

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