January 2016 What do you think of that process? MARGIE: So, perhaps we can discuss how you can increase your skills, both clinically and in supervision. At first I hated being observed and taped. WALT: I prefer videotaping for several reasons: First, it is the most cost-effective way for us to observe a session. The benefits of supervision Watch on Approaching supervision Sometimes, it is useful to talk about staff resistance, to soothe people's discomfort before launching into the specifics of how supervision will be accomplished. We all want to know how we're doing, but often we're afraid to ask, to get feedback and be observed. The next step is for the mentor teacher to observe the new teacher teaching the lesson. Advantages and Disadvantages of Supervision. As with individual or clinical supervision, an interpersonal atmosphere of reasonable safety (including respect, warmth, honesty, and a collaborative openness) are critical. ELOISE: I feel bad that I wasn't being very professional with her and my own needs came out. It is also an important part of meeting our Standards of conduct, performance and ethics. You have a real caring and compassionate nature for the people you work with. MAGGIE: Like I said, I'm not upset with you, but with Gene and Susan. Can you recall any teachers that left their mark on you, people that helped you become the professional you are today? We're moving into new treatment program strategies. What do you think? In this vignette, a counselor has been promoted from within a work group to a supervisor position over the counselors she worked with as a peer. The resources on this page explore: The benefits of clinical supervision National initiatives to ensure nurses have access to clinical supervision The role of the professional nurse advocate BETTY: Thanks so much, Margie. These resources can provide you with immediate help. JONATHAN: Wow, I'm impressed. The nature . Supervision can also have a positive impact on your career progression by helping you to: The notes that you take as part of your supervision can be used as evidence of your CPD at your renewal. - Definition & Laws, What Is a Primary Care Physician? I'll also give ideas as to how supervisors can balance management and administrative duties, maintain a caseload, and perform other duties as assigned. This is often the result of: Staff shortages; increased workload; Lack of teaching skills; Staff feeling threatened by nursing students (Davey, 2003). Stan has provided clinical supervision for Eloise for 2 years. School Highlights How To Provide a Rationale for Clinical Supervision. This has happened to Bill and the agency before. I like seeing clients and wouldn't want to become a paper-pusher, not that that's all you do. Setting clear expectations and goals for the supervisor and supervisee relationship, Defining the roles and responsibilities of each party involved, Establishing clear boundaries between the professional and personal lives of the supervisor and supervisee, Creating a plan for addressing challenges that may arise during the relationship, Establishing procedures for ending the relationship if necessary. It's due in 3 weeks. No, we would not be doing this simply for money. As we look at our goals and what we need to learn, I hope we can see how supervision, and particularly direct observation, will help all of us. (Glickman, Gordon and Ross-Gordon, 2014, p. 254) A solution for that would be scheduling common preparation time during the school day. teachers about teaching, usually. I'm wondering if you have used or would consider using our EAP to help you address the crisis you are experiencing now. Master Supervisor Note: It is important for Bill to be aware of what feelings are arising within him, particularly concerning Jan's seeming desire to pass through and use the agency as a route to private practice. It provides a forum to discuss cases, receive feedback and support, and develop as a professional. ELLA: You can tell them that when a counselor leaves, clients react and the quality of their care decreases. October 2019 BILL: Generally I meet each counselor individually for an hour each week. WALT: Thanks, Carrie. Master Supervisor Note: Notice how Bill is laying the foundation and rationale for why clinical supervision is essential to this agency. Second, if we can train our staff better, we can perhaps increase both the quality of our care and the number of clients we can serve. Master Supervisor Note: When conceptualizing, justifying, and implementing a new comprehensive supervision program each level of staffagency administration, supervisory staff, counselors providing direct services, and support staffhave unique concerns about the needs and effects of clinical supervision. MELISSA: Juanita, you may remember that, as part of your professional development plan, we talked about a personal care plan: knowing when you need support and where you could get it. 529 lessons. Second, videotaping helps us allocate staff time better; we don't have to sit in on an entire session but can just look at the most salient points in the tape. CARRIE: I remember the good supervision I had in my M.S.W. This bond of mentor to mentee is intended in this model to nurture and coach the new teachers to success in their classrooms. Once you have found a few potential supervisors, set up an initial meeting to get to know them better. Master Supervisor Note: It is important for the supervisor and counselor to understand the impact of countertransference in a counseling relationship, including: It can distract from the therapeutic relationship. MARGIE: Here are some other ideas where you might consider growing professionally: learning about leadership, creating a vision, business and financial management, continuous quality improvement, organizational development, conflict resolution, and on and on. But, when we care deeply, we are drawn into the emotional world of our clients. While this supervisory model is designed for K-12 school systems, the intended purpose and processes directly parallel those in a higher education setting, albeit with a few modifications. Moving ahead, I recognize that this is going to change some of our approaches, how we think about treatment, how clients experience us. [A discussion continues about Jan's course work in school and her training in the field placement, and how she can continue that learning in the agency. Counselors are legally liable for their actions. Now you seem to be adding more activities and expenses. JAN: Good. Click on each of the sections for more information. The dialog begins with a discussion about current and future personnel issues and Margie's pending retirement. It is agency policy to promote from within whenever possible. O5.D-6:7v,U=Qy4pu*Px22a |TwZ80NNPu]n}`>h-VwN6zt~,[IwbTK}pL In either case, the model of clinical supervision uses experienced teachers as trusted colleagues rather than their evaluator. Help the counselor to allay clients' anxiety or concerns by coaching the counselor through methods for presenting the direct observation methods to the client. A place to begin would be for us to learn more about how MI can be implemented in the program. I found that the average tenure of a counselor in our agency is 2 years, which, by the way, is consistent with the national average. As you know, counseling is an ever-evolving process, and I think our task is to be able to take what we do well and build on it with new approaches. Without the implementation of ethics in the workplace, a supervisor will not be able to gain their employees faith and trust. MELISSA: I'm concerned about the time you have been missing from work and especially the times you have had to cancel patient appointments as a result of your situation at home. It makes me wonder how decisions are really made around here. In a series of structured sessions, a person of greater experience instructs, guides, advises, provides feedback, and coaches someone of lesser experience. We now need to increase the amount of evaluation we give staff, support them in their clinical duties, and train them by watching them work with our clients more closely. Do all counselors here get supervision and are they all observed? program, vicarious liability is an emerging issue for agencies. Melissa, in her concern, asked in supervision is everything OK? Juanita replied, No, Jorge has been laid off his construction job, and he has been drinking. She explains that she is quite distressed, having trouble sleeping, and feeling overwhelmed. JAN [jokingly] I think sometime in the next 6 months. My supervisor in grad school had a motto I liked; she always tried to catch counselors doing something right. I liked that. [Laughter.] Supports continuing professional development (CPD). It relies on an elusive set of skills from both education and legal practice. Can you tell me what she was like and what she did that made her a good supervisor? We encourage and support any efforts you might make toward professional development, such as getting your various levels of social work licensure. This vignette illustrates the tasks of a clinical supervisor in describing a range of supervision methods to clinical staff, including establishing a consistent model of direct observation. ELLA: Well, first I looked at what makes us a quality agency: our strengths and skills and our weaknesses and liabilities. This vignette illustrates the process of mentorship as a supervisor faces retirement and needs to mentor a successor from within the agency. The agency is a private, nonprofit organization providing comprehensive addiction treatment and education services. Would that be okay with you? To help counselors learn and integrate a process of ethical decisionmaking into their clinical practice. We have to be mindful of not being drawn into relationships that hurt the client or that could be perceived as dual relationships. It consists of a process with three central activities: Pre-observation, the actual observation and post- observation. I like the form and find it simple and easy to use. LARRY: If an approach builds the relationship with the client, I'm all for it. It's not something that we'll become instant experts at. So your job responsibility has increased significantly recently. There's one more thing I would like to address before we stop today: how we proceed. Clinical Supervision and Professional Development of the Substance Abuse Counselor [Internet]. In this paper, the concept of clinical supervision is unpacked against the more familiar term 'instructional supervision' so I remember specifically a class I had and did the best in was a classroom where the teacher gave us the same general format of notes each day. That's one reason you're so good at counseling. She also invited Alicia. copyright 2003-2023 Study.com. How do you feel we're doing so far? Although some immediate results will be seen, long-term results can best be measured over the long term. But I can see how some might see me in a different light because I'm a counselor. A Level 1 supervisor might either come down hard on Larry for his suggestion, saying No, we're not doing that. A Level 2 might argue about it. That's what I mean by our vicarious liability. ELLA: Absolutely. I'll call the EAP this afternoon. First, they arrange to begin to revise and update her IDP and the strategies to reach her learning goals. That's part of a supervision contract that we work on together. To aid you in this position, it is helpful to: Understand the rationale of both administrators and line staff. It is important to identify the qualities and characteristics of a positive mentor and role model for staff, such as eliciting, rather than imposing, their judgment; drawing ideas from the supervisee, and being positive and affirming. Let's get back to the countertransference. Margaret is an LCSW and we can ask her to provide the supervision you need for social work licensure. It is important to find a supervisor who is a good fit for you and your needs. degree with 6 years of work experience. )L^6 g,qm"[Z[Z~Q7%" You've never been either videotaped or observed before? Then we do weekly group supervision where each counselor, on a regular basis, gets a chance to present a case and videotape, and we, as a group, discuss the case, and talk about what the counselor did well and how other things might have been handled differently. The development of the clinical supervision relationship between supervisee and supervisor is key for your growth and development as a counselor, and may be challenging at times. In some cases, clinical supervision may also be provided to experienced clinicians who want to brush up on their skills or learn new techniques. HIM professionals impact CDI programs by providing education regarding complaint documentation to physicians. November 2016 Over time you become comfortable with it. Training of supervisors. 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