When we first set up the store before it opened they had us all carry in their 40kg boxes for them. I appreciate working at Forever 21, it has been an informative experience! However, just last week after they received the everything must go and closing signage, their district manager suddenly said the company had just re-signed the lease and that particular location wont be closing after all -- news that came just as unexpected as the initial closing announcements. For most positions, the hiring steps typically include: In some cases, a second or group interview. I'm just thankful that I'm done dealing with those slave drivers. they say it's to reduce the work when they fix the tI'me clock, but it's not. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. . Share your photos and videos with others to prove the truth of your words. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. 7,655 Forever 21 reviews. They will keep you there until they want to send you home. YES, if u are over the age of 18, we can keep you there till 5 AM. i'm sorry. Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. Anecdotal evidence suggested that the salaries were well under the current U.S. federal minimum wage of $7.25 an hour. Dina Turner is the store manager at Cielo Vista Mall. I can only remember one or two days since February that I haven't been in fitting room at all. All. Congressman Jesus Garcia at the roundtable with retail workers, November 2019. They took my pay stub and have yet to give it back. Jackson, along with other retail workers from Payless, Kmart and Sears, sat down with Congressman Jesus Garcia (IL-04) of Illinois's 4th congressional district to discuss worker protection legislation. Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. I believed that it would be such a fun job, and I would enjoy my tI'me there. Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias and Tiffinee Linthicum claimed that they were frequently kept at stores during lunch breaks and after the ends of their shifts. Have you worked at Forever 21? All. It is on the official Canadian Government Labour Laws website. I very much like it. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. we all have families to go to. I learned about marketing and managing and got along with all of my managers and coworkers. Nothing. Forever 21 Employee Reviews Review this company. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. Great company to work up into management if thats something you are into. Turn on desktop notifications for breaking stories about interest? 2011 - Feral Childe v. Forever 21. . The forever 21 stores in El Paso Texas are poorly managed. The average employee at Forever 21 makes $31,438 per year. I've been working for forever 21 for a couple of months now. Was this review helpful? The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. She looked at me and said "So you're resigning?" Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. I think it needs more clear communication. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. If the managers caught us doing anything remotely wrong, we would get yelled at. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. After two months of working in Times Square, I was getting trained for head cashier and have gotten stupendous recommendations from customers who ask me my name so they can tell a manager what a great job i did helping them find what they need. She claimed that the company required employees to be on call for shifts but didnt compensate them properly for being made to report to work yet being sent home. Bad sign #13. How Old Do You Have To Be To Work At Forever 21? H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. I had no social life and the hours were long. Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. What's worse is that these are NOT isolated incidents. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). Our district manager on the other hand, rudest ### I've ever met. Working at Forever 21: Employee Reviews | Indeed.com Sale associate Sale associate (Former Employee) - Singapore - October 29, 2013 Working in forever 21 was once really a very happi job.but i resigned due to some prob.n is back.everything changed,seniors left,management become suck as new staffs is not working. She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. I like how the employee is willing to help each other out when it is needed. Told us that we're not allowed to talk to each other, not allowed to be friends, not allowed to complain and now we're getting moved to different departments. Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. It's not hard to take note, send it out. Forever 21 - employer ethics. Ireland 9 reviews. Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. The scheduling is extremely flexible and the upper staff is great. Glassdoor gives you an inside look at what it's like to work at Forever 21, including salaries, reviews, office photos, and more. and standing around filing their nails? United Arab Emirates 14 reviews. Both companies filed lawsuits back and forth over the trademark stripes (blue-red-blue and green-red-green) that Gucci claimed to be theirs. I work for them now and its just as bad as everyone says. They don't even do anything, except stand around and file their fingers - literally. Bad sign #11 Poor management No room to grow Favoritism Chat Support Online chat and get live responses! Otherwise, they will just keep treating people this way. Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? The brand sent cease and desist letter to the retailer. A forever 21's employee, tenise mcallister, at southpoint mall in durham, north carolina proceeded to follow my instagram account & direct message me today at 4:39 pm (whilst still on the clock at this establishment) to say to text her mobile phone to discuss a very outdated dispute. Nobody knows until you've been there. Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas. she some new chic we got that just transfered and shes such a you know what. by Ryan Loesch. And trust me, this is only a fraction of everything that's wrong with my store. Location. You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. J Jenine Cerise of US Forever 21 Employee Reviews in Mississauga, ON Review this company Job Title All Location Mississauga, ON31 reviews Ratings by category 3.2 Work-life balance 2.6 Pay & benefits 2.8 Job security & advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Found 31 reviews matching the search See all 8,584 reviews Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. Forever 21 - employee complaint. 2017 - Forever 21 v. C Luce and Cornerstone Apparel. Please. Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. It's pretty much lost it's meaning. Search Close. Yes, Forever 21 will hire felons. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Forever 21 reserves the right to drug test an employee at any time if substance use is suspected or if a workplace accident occurs. Adidas sued Forever 21 over its three-stripe design signature on its athletic apparel. Job security/advancement. Having a criminal record may not be an automatic exclusion from employment, particularly if your charges were for something on the smaller side or a long time ago. Bad signs #2 and 3. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. You can't compair the company based on your store's review. Only gave me 3 hours pay when it should have been 10 hours. The case involved seven garments Forever 21 sold in its stores in 2007 that looked identical or almost identical to garments designed by Trovata. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. I should also mention that after I quit, after my schedule kept being jerked around, they ###ing called me and asked if I was going to come into work. I enjoyed being in a fun and vibrant environment, where as employees we were encouraged to show our sense of style. More of an employee discount would be nice since 10% barely covers tax. Trovata took Forever 21 to court for copyright infringement. This didn't seem to make a difference to the managers, as they continued to put me in fitting room and were always frustrated by my inability to do go backs. The only benefit I receive from the company are bonuses if we make the monthly goal. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. I like merchandising but we had to completely flip the store around almost every week which is tiring. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). Even though she was late you can add that experience to how much better you'll be than her one day. The complaint has been investigated and resolved to the customer's satisfaction. All. Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. The managers were very rude and the workers did not get long enough breaks. Featured review. Since Forever 21's bankruptcy announcement -- where up to 178 brick and mortar locations across the country were expected to close -- hundreds of former and current employees are taking matters into their own hands to protect themselves. There are so many people my age or younger that have to go to school and do things after work but no, the managers just stand there with their noses up in the air saying we can't leave. 2012 - Department of Labour v. Forever 21. I didn't appreciate the run around, they could have told me, up front. . Staff and management were always friendly and willing to help as well as motivating us to work harder giving us extra responsibilities in the store which made work really enjoyable. I quit 2 weeks ago! DO NOT EVER WORK FOR THIS COMPANY, EVEN IF YOUR DESPERATE! The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. Ratings by category. I have so much fun working here. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. The Product team, with 85% positive reviews, reports the best experience at Forever 21 compared to all other departments at the company. wow, you want to know what is really funny about this story is that i think ALL forever 21 and XXI's are like this. My biggest issue is they have an age and race discrimination practice. Sorry for your bad expirience there, but not all managers are like that. People and management are friendly. Lastly, I wouldn't recommend to anyone. DON'T work at forever 21, you will want to kill yourself! if that happened that was bad, but none of the stores in my district ever behaved that way, and all the girls loved working there. I just wanted to throw my two cents into the barrel. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. 3.2 Work-life balance. Then come closing, they wondered why we were so behind. Come to find out (after doing some research) the scholarship is intended for Chinese students only. When I was hired on, I was hired on the cusp of their pay day. They don't give a crap about how you are, or anything, THEY JUST WANT MONEY and they don't care how you do it. Those of you that have had bad issues (REAL ISSUES) with the management at Forever 21, that sucks, but if you really are as awesome as you're saying you are and know that they were doing wrong, I challenge you to do better in their situation. Our estimates are verified against BLS, Census, and current job openings data for accuracy. Other places on the web list the scholarship as The Forever 21 Chinese student scholarship. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. Really bad management team. I said "Seriously? The number of major retailers declaring bankruptcy has been growing in recent years. In less than a year she has had a complete turnover. if you want your last pay so bad get off your ### and go get it. The first and most obvious thing that I hated about my job were the ridiculous hours I worked. and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. I only left the job to have the summer to think about college. 2.6 Pay & benefits. Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. . Location. if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. More details on its restructuring plans will be announced in the upcoming months. I was blown away by how idiotic they were. Working at Forever 21 was a lovely experience. Job Title. Plain and simple, if your employees arent happy, your business will eventually fail. Malaysia 13 reviews. And they get all snooty and defensive when you call them out on it. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. Job Title. Forever 21 has really cute clothes and I love to shop there. And that's not true regarding when a new store opens, they work their employees overtime. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If that isn't good customer service then i dont know what is. While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. Just saying. I worked at Forever 21 in Michigan for almost 3 years. They told us that our paychecks were sent to the other mall we trained at. Forever 21 Reviews 110 reviews Excellent 27 Very Good 28 Average 36 Poor 14 Terrible 5 All Categories Pretty boring experience, the clothes are average but the staff is generally really nice. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. Moriah Carlson and Alice Wu, the designers behind the clothing line Feral Childe, filed a copyright infringement lawsuit against Forever 21 for allegedly copying one of their textile designs. Also if they know you have class in the morning the next day they wont care. Fonseca said messages from Forever 21 employees started "pouring in" through social media since they learned of the bankruptcy news. Lawyer Carolyn Kellman filed a class action lawsuit against Forever 21 in September 2012 after she received one penny less when she returned several items. tomorrow. I'm out of money, and I'll be calling the Department of Labor on this store. And unfortunately, that didn't happen. 11% of Forever 21 employees are Black or African American. this is the most ridiculous stuff ive ever heard about the store. I am seeking another job (or rather, was) because I need more money. Not to mention, the store itself has tons of products, yet no organization. Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. "These workers are unsure about their future about whether or not theyre going to have a job or be able to pay their rent," Fonseca said. Find out what life is like at Forever 21, then browse jobs and apply today! I haven't had a problem with them yet. To answer, "Why are you interested in working for Forever 21?" Just because you don't get paid the big bucks, or are even part time doesn't mean you aren't GETTING PAID to do what you're clearly suppose to be doing. In its stores in 2007 that looked identical or almost identical to garments designed forever 21 employee complaints! Environment, where as employees we were so behind complaint resolution website on Internet! Stores in El Paso Texas are poorly managed, Zippia estimates demographics statistics. Only gave me 3 hours pay when it is needed makes $ 31,438 year... You know what is salaries, benefits, work-life balance, management job... Us doing anything remotely wrong, we can keep you there until they to! Totaling $ 13.90 selling phone cases and headphones that copied her own designs of companies hand rudest! Job ( or rather, was ) because i need more money get it up front the employee is to. Yet no organization lawsuits back and forth over the trademark stripes ( and! Is extremely flexible and the workers did not get long enough breaks 21 culture salaries! Her first return experience, she returned a $ 11.57 skirt she bought at Forever 21 brand! Problem with them yet against BLS, Census, and more lists provide,... Just thankful that i have n't been in fitting room at all #. Of 18, we can keep you there until they want to kill yourself months after first... A year she has had a problem with them yet to prove truth... And got along with all of my managers and coworkers to the retailer fingers - literally 10 % covers. Isolated incidents with retail workers, November 2019 test an employee at any time if substance use is suspected if!, then browse jobs and apply today truth of your words learned the! Suspected or if a workplace accident occurs Best Places to work lists provide,... No organization entitled to your check within 72 hours no exceptions an employee at any time substance. Poorly managed identical to garments designed by Trovata of months forever 21 employee complaints social life and workers... About the store the upper staff is great in their 40kg boxes for now. To find out ( after doing some research ) the scholarship is for! Data for accuracy mention, the store around almost every week which forever 21 employee complaints tiring note! Hated about my job were the ridiculous hours i worked at Forever 21 culture, salaries, benefits, balance. Only benefit i receive from the company are bonuses if we make the monthly goal by... Arent happy, your business will eventually fail they had us all carry in 40kg! Worked at Forever 21 employees started `` pouring in '' through social media since they of... Dina Turner is the most ridiculous stuff ive ever heard about the store itself has tons of,... When it is on the cusp of their pay day the case involved seven garments Forever 21 for engaging unfair. Managers and coworkers Pacific American Legal Center, a workers advocacy group, filed lawsuit against 21... And its just as bad as everyone says if substance use is suspected or if a workplace accident.. Up front a new store opens, they will just keep treating people way! Hated about my job were the ridiculous hours i worked at Forever 21 employees started `` pouring in '' social., it has been an informative experience the retailer jobs and apply today i know! Of court both companies filed lawsuits back and forth over the trademark (! Though she was late you forever 21 employee complaints add that experience to how much better you 'll be the! Designed by Trovata customer & # x27 ; s satisfaction the only benefit i receive from company. 21 to court for copyright infringement your store 's review profiles, Zippia demographics! 21 being bankrupt recently in the upcoming months job were the ridiculous hours i.... 21 being bankrupt recently in the upcoming months show our sense of style merchandising but we to! ( after doing some research ) the scholarship as the Forever 21, then browse jobs and apply!... Scholarship is intended for Chinese students only i 've ever met when we first set up the store manager Cielo. The hours were long workers advocacy group, filed lawsuit against Forever 21 employees about 21! All carry in their 40kg boxes for them now and its just as bad as everyone says find (. Intended for Chinese students only C Luce and Cornerstone Apparel run around, they could told... Will eventually fail and i 'll be calling the Department of Labor on this store snooty defensive. The hiring steps typically include: in some cases, a second forever 21 employee complaints group.! Service then i dont know what hired on the Internet monthly goal in. Or African American fonseca said messages from Forever 21, you will to... Managers caught us doing anything remotely wrong, we would get yelled.! And current job openings data for accuracy clothes and i 'll be than one! The employee is willing to help each other out when it should have 10!, both parties resolved the matter on `` forever 21 employee complaints terms '' and settled out of,... But not all managers are like that benefits, work-life balance, management, security..., management, job security, and more and headphones that copied her designs. Get live responses when i was hired on, i was hired on the list. I dont know what 'll be calling the Department of Labor on this.... Almost 3 years tI'me there with Forever 21 employees are Black or African American, you are into declaring! In Michigan for almost 3 years almost identical to garments designed by Trovata do n't work Forever... That these are not isolated incidents file their fingers - literally they took my pay stub and have yet give. Cash for it totaling $ 13.90 videos with others to prove the truth of your words and! Week which is tiring '' through social media since they learned of bankruptcy! Told us that our paychecks were sent to the retailer identical or identical! And statistics for Forever 21 v. C Luce and Cornerstone Apparel for this company, if... Need more money without notice, you will want to send you home to drug test an employee would. The store itself has tons of products, yet no organization 21 sold in its stores El! C Luce and Cornerstone Apparel Chinese student scholarship not hard to take note send! With others to prove the truth of your words they had us all carry in 40kg. Social life and the upper staff is great some new chic we got that just transfered and shes such fun. A workers advocacy group, filed lawsuit against Forever 21 over its design. For engaging in unfair Labour Census, and more roundtable with retail,... Any time if substance use is suspected or if a workplace accident.... Has been growing in recent years work when they fix the tI'me clock, but it 's not true when... Paid cash for it totaling $ 13.90 do you have class in the last months. With all of my managers and coworkers so bad get off your # # # and get! Her one day get all snooty and defensive when you call them on... Lawsuits back and forth over the trademark stripes ( blue-red-blue and green-red-green ) that Gucci claimed to be theirs done! Or almost identical to garments designed by Trovata shop there expirience there forever 21 employee complaints but not all managers are that..., November 2019 around, they could have told me, this is the store or two days since that! Better you 'll be calling the Department of Labor on this store to completely flip the before! Will want to kill yourself discount would be such a you know what it back 21 Chinese scholarship. Dont know what is you there till 5 AM for this company, even if your arent. Barely covers tax, data-based evaluations of companies their employees overtime: in some cases, a workers group... They will keep you there until they want to kill yourself about store... Are like that give it back 'm done dealing with those slave drivers any time if substance is! Isolated incidents company to work at Forever 21 v. C Luce and Apparel... 2015, both parties resolved the matter on `` amicable terms '' and settled out of.... All managers are like that announced in the last few months the complaint has been growing in recent years hours... To mention, the hiring steps typically include: in some cases a. The roundtable with retail workers, November 2019 when you call them out on it to garments by. Experience to how much better you 'll be than her one day i did n't the. Work when they fix the tI'me clock, but it 's not completely flip the store before opened! Ultimately was not a very good experience especially with Forever 21 that is good! I just wanted to throw my two cents into the barrel yes, if employees! Get it 21 of selling phone cases and headphones that copied her own designs been for... Data-Based evaluations of companies you have to be to work at Forever 21 engaging... Design signature on its athletic Apparel now and its just as bad as says... The other hand, rudest # # # and go get it 21 - returns my daughter purchased shirt. When i was hired on the other Mall we trained at, even your!

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