Guests must be 21 or older to purchase CHEERS! As different COVID-19 travel restrictions and guidelines continue to be slowly eased in different regions, Carnival Cruise Line is now permitting guests who are medically unable to be vaccinated to set sail without presenting a doctors note at embarkation to stipulate to their medical exemption. All cruises on our ships are outside the scope of Australian Medicare, New Zealand Accident Compensation Corporation and private health insurance. The guests name (must match their travel documents and the name on their booking); Date of medical consultation and details of the guests medical practitioner; Details that clearly outline that the guest cannot have a COVID-19 vaccine because of a medical condition. Once on board, your purchase is non-refundable; you may take home any unopened bottles. Our dedication to the health and safety of our guests, crew, and the communities we visit is reflected in our Have Fun. We are currently accepting vaccine exemption requests for unvaccinated guests through 31 May 2023. All our operations will follow these guidelines so we can maintain the confidence of the destinations we visit and deliver on our itineraries and guest experience. We manage an exemption process for a small number of guests who are ineligible for vaccines, subject to the . Guests travelling from overseas should also ensure their travel insurance provides cover for COVID-19 related medical care. Guests may choose fromthree different dinner seating options. (including a booster if they are more than 6 months past the last dose of their initial vaccine Please Note: It is the responsibility of the guest to check the local laws of each port as Carnival will not be responsible for confiscateditemsby foreign governments. 174 0 obj <> endobj On cruises of 6 days or longer, no more than two bags, per person. %%EOF The Carnival Ecstasy docked at the Port of Jacksonville on March 27, 2020 in Jacksonville, Florida. Vaccine exemptions may be required for this sailing. Secondary screenings (and health checks throughout the cruise) will be performed when necessary. can be purchased atwww.carnival.com/funshopsor by contacting The Fun Shops department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. (Victor Sokolowicz/Bloomberg via Getty Images / Getty Images). prior to the cruise by contacting Group Event Planning (all adult guests in the group must purchase the program; all minors in the group must purchase Bottomless Bubbles program), For pre-purchase orders, a message card will be placed in guests stateroom on embarkation day referring the guests to the Casino Bar to activate the program, CHEERS! Bottled water may also be purchased on board by contacting Room Service. unopened cans/cartons of 12-ounces/354-ml each or less, per person. Liquor may be subject to Customs duty if it exceeds allowable amount. We are sorry, an error Proof of vaccination and evidence of a negative COVID-19 test result must be provided at embarkation. Norfolk, Virginia 23510, Directions and Parking: www.nauticus.org/cruise-parking-directions, Port Canaveral In a letter sent to travel partners, the cruise line stated: As we continue to work with our destination partners, protocols continue to evolve and we are pleased to share that your clients are no longer required to provide a doctors note at embarkation on cruises going to the Caribbean.. A health declaration and confirmation of a negative COVID-19 test must also be completed by a parent or guardian for any dependent child they are travelling with. The passport card will only be valid for land and sea travel between the United States and Canada, Mexico, the Caribbean region and Bermuda. can be purchased at bar locations. The following features are available at the touch of your fingertips: Coming soon. It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 2502 Harborside Drive Guests may obtain a copy of a birth certificate by contacting: The Department of Health and Vital Statistics at: Driver's License (a temporary Driver's License with photo is acceptable), School/Student I.D. New York City, New York 10019, Website: www.nycruise.com/manhattan-terminal/, Parking: www.nycruise.com/manhattan-terminal/parking/, Directions: www.nycruise.com/manhattan-terminal/directions/, Port of Norfolk Carnival will allow unvaccinated passengers to sail on voyages of fewer than 16 nights without requesting . For example: if the drink price is $5.00 USD and the tax is 10%, the guest's Sail & Sign card will be charged $0.50 USD for tax. All but three states offer nonmedical exemptions for religious or philosophical reasons. 'Your Time Dining' is offered fleet wide. Document Topics. Permanent Residents, Do Not Sell Or Share My Personal Information, Make sure all words are spelled correctly, Use different words that mean the same thing. For guests who have completed a pre-departure Rapid Antigen Test (RAT): For guests who had a pre-departure PCR test: Spot checks will be carried out in all cruise terminals within Australia. A Carnival spokesperson told KPRC 2 emails about plans for operating vaccinated cruises under CDC guidelines and directions on signing up for the exemption process were sent to all passengers on . The #1 Way to Avoid a Denied Cruise Vaccination . COVID-19 viral testing capabilities, including PCR; For cruises to or from Australia, there will be no charge for the initial assessment and evaluation of COVID-19 related symptoms; Detailed quarantine management plan including isolation staterooms for COVID-19 positive cases, as well as isolation ward and beds in the medical centre; Required testing for close contacts of COVID-19 positive cases; Enhanced cleaning and sanitising, including guest rooms and public areas; Onboard signage and regular communication to guests about COVID-safe practices; and. Signature: _____ Date: _____ Please email completed form to . Other dining options offered areThe Chef's Table,Bonsai Sushi,andJi Ji Asian Kitchen. The copy does not need to be notarized or certified. We know some of our guests are accustomed to bringing on board their own supply of bottled water, so for your convenience,bottled water can be pre-purchased prior to your cruise by visitingwww.carnival.com/funshops. Our CareTeam will provide support to any guest who requires medical evacuation, along with their family and travel party. Final Boarding:In preparation for departure, all guests must be on board the ship no later than 60 minutes prior to the published sailing time (printed in the cruise documents) or they will not be permitted to sail. Decker Half Moone Cruise Center Price adjustments (up or down) implemented on the day of sailing will replace any previously advertised price. In addition, here are some other recommended items: Checked baggage service is only available until 2 hours before the ship's published sailing time (printed in the cruise documents). Guests arriving after this time will be responsible for taking their bags on board. With the CDC and . Note: For newly married or soon-to-be married brides, we strongly recommend that if the non-expired government-issued photo I.D. A spokesperson from Carnival Cruise lines tells NBC 6, a small percentage of unvaccinated guests are allowed on-board if they file an exemption. It is important that guests arrive on a timely basis as early arrivals cannot be accommodated and guests will be asked to return at their assigned time. In line with government protocols, until further notice, we will operate vaccinated cruises with our enhanced protocols. In addition to operating vaccinated voyages and requiring pre-cruise COVID-19 testing of all guests, our crew is also fully vaccinated and boosted, when eligible. Although boosters are not currently required for itineraries of 15 nights or less, it is strongly recommended all guests be 'up to date' with their COVID-19 vaccinations, which include the primary course plus booster, when eligible, prior to travelling on a cruise. can be done through Manage My Bookingoncarnival.comor by If we are unable to approve your request, you and your travelling companions in the same stateroom will be eligible for a full refund of the amount paid to Carnival. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12-ounces/354-mleach or less per person. Our crew is also fully vaccinated and receive boosters, when eligible. Unvaccinated children 11 years of age and under do not need to apply for a vaccine . Guests or family members who would like to enjoy soft drinks through this program must purchase their own sticker. By popular request, all dining rooms are smoke-free. Please verify the information entered and try A medical exemption is allowed when a child has a medical condition that prevents them from receiving a vaccine. Guests age 12 and older who requested a medical exemption will need to present evidence of a medical need at time of check-in and carry it with them on the cruise, as follows: For Australia residents, guest are required to provide a copy of their: For non-Australian residents, guests are required to provide a Medical Certificate/Letter indicating they are unable to be vaccinated with a COVID-19 vaccine because of a medical condition. Cruise lines and Florida are on track for a standoff over COVID-19 vaccine requirements. Exemptions are capacity-controlled based on the total number of vaccinated guests projected to be on board. Carnival Cruise Line accessibility guidelines, Pinterest. "Swearing" the document simply means that you are swearing or declaring that the statements in the document are true. While certain CBD products used for medicinal purposes may be legal in the US, they are not legal in all the ports we visit and therefore are also considered prohibited items. We recommend guests seek advice from their medical practitioner about their condition and any possible risk associated with cruise travel. is offered fleet wide. Facebook. External site which may or may not meet accessibility guidelines, Twitter. @carnival.com or by fax: 1.800.532.9225 or mail to: Carnival Cruise Line, Guest Access Support Desk3655 NW 87th Avenue Miami, FL 33178 . On Board: Turn on your device's Wi-Fi feature and access the Wi-Fi settings to receive instructions on how to purchase our plans. The documentation is required at embarkation and throughout the cruise and is the responsibility of the. Before finalising travel plans, guests need to carefully review our Have Fun. Oxygen cylinders must be delivered to Guest Services and stored in a designated safe area, CPAP machine will need to be packed in carry-on luggage. beverages (i.e., sparkling water, sodas, energy drinks, juice, and milk), To download the Carnival HUB App, look for the Carnival HUB App on Google Play and iTunes to download. They will be assessed a $500 charge, per violation, on their Sail & Sign account. Details continue to be updated regularly and official websites and apps developed by government departments & agencies, and tourism ministries are the recommended resources, including: www.homeaffairs.gov.au/COVID19/vaccination-testing. Vaccination exemptions are . I need to cancel my booking, is there a penalty? Oversized luggage and locked luggage may cause delivery delays. I would keep trying to get it sorted out. New Orleans, Louisiana 70130, Parking and Directions: www.portnola.com/cruise/parking-directions, New York Manhattan Cruise Terminal Guests are prohibited from bringing large coolers since This applies to all US ports (embarkation home ports and ports-of-call), Due to state laws, we cannot sell CHEERS! Opens in a new window. To download, look for the Carnival HUB App on Google Play and iTunes. Failure to bring documentation bridging the name differences could result in denial of boarding. We have implemented a comprehensive set of protocols with the best interests of the health and safety of our guests, crew, and the destinations we serve as our number one priority. MIAMI, Aug. 12, 2022 /PRNewswire/ -- Carnival Cruise Line today announced protocol updates that meet public health goals but recognize the evolving nature of COVID-19. 750-ml bottle, will be charged. Online Check-In is available for Suite, Platinum and Diamond guests at 16 days prior to sailing; general access begins at 14 days prior to sailing. If you are an unvaccinated guest requesting an exemption, your reservation is not considered confirmed until you receive an approval email. The guest must take one (1) photo which shows: the guests negative RAT result next to the guests government issued photo ID; and. NOTE: Guests traveling on a South Pacific cruise that calls on New Caledonia (Noumea or Lifou) must present printed proof of travel insurance at time of check-in. years and older to take a pre-cruise COVID-19 test within three days of their cruise. These may be used with your existing internet plan. Any guest who tests positive at embarkation will not be able to cruise and will be provided a Future Cruise Credit. Each ship has a dedicated team of medical staff operating the onboard medical centre to serve the general health care needs for guests and crew. position: relative; carry-on luggage. Guests are seated on a first come, first served basis depending on party, in most cases, are accommodated within 20 minutes. X[@00peB5(. When both are completed, you can go to "My Tickets" on ACMS and upload the completed form to your RA ticket. Except as specifically stated below, or as otherwise provided in the Ticket Contract for your cruise, the standard cancellation policies and penalties described in the Ticket Contract apply. All youth must be registered to participate; registration should be completed pre-cruise. Otherwise, CHEERS! longer accepting waitlist request for this sailing. Items will be removed and disposed of and no compensation will be provided. Although boosters are not currently required, it is strongly recommended you are up to date with your COVID-19 vaccinations, which includes the primary course plus booster, when eligible. Download the form: Request for COVID19 Medical Exemption Form 06.28.22_a.pdf 486.3 KB. Guests must purchase a plan that covers the entire duration of their cruise. 316 0 obj <>stream to bring the same quantity as stated in this policy, per cruise. MONKEYPOX FEARS: SAN FRANCISCO COUPLE SAYS THEY WERE NEARLY BOOTED FROM SPIRIT AIRLINES FLIGHT OVER ECZEMA. days prior to the sail date for Charleston). For safety reasons, parents and guardians must give consent within the app for guests 12 years and younger to activate onboard chat. While our onboard Medical Centres are equipped to handle many medical conditions, including COVID-19, there may be occasions where it becomes necessary to disembark or evacuate a guest to receive further essential medical treatment. Carnival luggage tags must be affixed to your baggage prior to arriving at the terminal. Charleston, South Carolina 29401, Website: www.scspa.com/locations/cruise-terminal/, Port of Galveston Cruise Ship Terminals At time of booking, guests will be able to confirm their preferred dining choice. If you are an unvaccinated guest requesting an exemption, your reservation is not considered confirmed until you receive an approval email. accessibility guidelines, You Tube. To ensure we have an ample supply, please visit The Fun 'Your Time Dining'. If the cruise includes air travel to or from Canada, a valid, unexpired U.S. passport is required. Passengers board the Carnival Freedom in February 2013 in Key West, Fla. (Karen Bleier/AFP via Getty Images / Reuters). 2. Shops department at 800-522-7648,Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. series). Since destination health protocols continue to evolve, the most up-to-date information will be provided in a stateroom advisory. Order food for delivery, Learn about onboard safety and navigate to your assigned muster station to check-in with a team member upon boarding, Check into a virtual queue and skip the line! U.S. citizens may present a valid, unexpired U.S. passport when traveling via air, land or sea. Carnival conducts security scanning of all luggage and reserves the right to confiscate any item, which in Carnivals sole discretion, is deemed dangerous or can pose a risk to the vessel or its guests. Guests who are fully vaccinated will need to provide proof of their vaccination status before they embark their cruise. Please review our list of Prohibited Items before shutting your suitcase. Some features are available before your cruise but more functionalities become available once on board. is required of all guests 16 years of age and older. Marie D. De Jess, Houston Chronicle / Staff . Carnival highly recommends that all guests travel with a passport valid for at least six months beyond completion of travel. is not affixed to the WHTI-compliant document, a picture I.D. Australian public health authorities also strongly recommend all cruise ship guests receive an annual influenza vaccination at least two weeks before the start of their cruise. In addition, you must personally carry-on any boarding documentation (passports, Visas, I.D), valuables, medications and items which require special handling. > After you have made your transfer purchase, return If the guest does not require medical attention and prefers to stay locally until they recover, Carnival will assist in making arrangements however the guest will be responsible for any expenses. Any illegal narcotics/drugs including synthetic, designer drugs, Cannabidiol (CBD) and medical marijuana. Smoking is a fire and safety hazard on a ship. The letter goes on to clarify, All other requirements for unvaccinated guests remain in place.. cruise.maryland.gov/Pages/content/parking-rates.aspx, Directions: www.cruise.maryland.gov/Pages/content/directions-location.aspx, Port of Charleston Cruise Cancellation and Itinerary Change Policy. However, the following events will be temporarily not available: Seuss-a-palooza Parade, Seuss-a-palooza Story Time, Green Eggs & Ham Breakfast, Photo Time! The cruise line's guidelines make exceptions for . The additional Guests can order a second entre and keep in mind they can also request half portions if something looks too enticing to pass up. Assigned Seating - Early Dining and Late Dining A clear, legible copy (photocopy) of a birth certificate that was originally issued by a government agency (state/county/city) or the Department of Health and Vital Statistics. However, If traveling by air, guests are encouraged to contact the airlines directly to determine luggage restrictions and fees. Since the screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process, large coolers are not permitted as carry-on or checked luggage. accessibility guidelines. Visit www.tsa.gov/real-id for more information. Date Updated: 06/25/2021. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. A corkage fee is a charge that is assessed, at We strongly recommend guests obtain appropriate international travel insurance which may cover costs associated with changes to travel arrangements. transportation,flight guidelines (latest airport arrivals and earliest Certain ports of call may impose a requirement that you hold travel insurance if you are medically disembarked from the ship. Guest Screening Policy. Water will be delivered to your stateroom on embarkation day. Public areas and staterooms are subject to rigorous cleaning processes; and we have also enhanced our ventilation systems to allow for frequent exchanges of fresh ocean air and modified for greater particle filtration. One drink will count towards the CHEERS! If there is no second parent with legal claims to the minor (due to sole custody, deceased, etc.) They are not employees of Carnival and should a guest experiences any problems, they must report it to porter management on site. For cruises that begin and end in a U.S port, the following WHTI-Compliant Documents are acceptable for cruise travel. With these changes, America's Cruise Line is making it easier for more guests to sail with simplified vaccination and testing guidelines, including no testing for vaccinated guests on sailings less than 16 nights, and . Away We Go. Carnival Cruise Line Prohibited Items, Exemptions and Other Considerations. the details as there are some exceptions. In keeping with U.S. federal law, the minimum age to purchase tobacco products is 21. While certain CBD products used for medicinal purposes may be legal in the US, they are not legal in all the ports we visit and therefore are also considered prohibited items. However, masks will be required during the entire embarkation and debarkation process in the home port. Guests visiting Cartagena or Santa Marta, Colombia, may present either proof of vaccination or External site which may or may not meet page for protocols specific to those cruises. Small, personal-sized coolers, no larger than 12 inches x 12 inches x 12 inches, for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage. Chat access is limited to ages 13 years and older. either pre-cruise or once on board. All guests must be present in order for the party to be seated. Guests are instructed to proceed to the bar, once on board, to receive a sticker which will be placed on their Sail & Sign cards, Group bookings (consisting of a minimum of 16 adults) can purchase CHEERS! ADA compliance issues, you can email us at access@carnival.com. Purchasing Liquor at Ports of Call and On Board at The Fun Shops bottle of sealed/unopened wine or champagne, per person, in their carry-on No sharing is permitted and is non-transferable. Do I have to pay roaming? Unfortunately, we cannot assist with expenses related to a denied exemption request, and guests assume all risks related to non-refundable travel costs, (i.e., air fare, hotel, etc.). for all guests 16 years of age or older). The use of any footwear with wheels is prohibited on board our ships, The Lido Restaurant is open daily for breakfast and lunch and has a more relaxed dress code than the main dining room(s); however, shirts, bathing suit cover ups and footwear must be worn at all times, Men:sports slacks, khakis, jeans, long dress shorts and collared poloshirts, Women:summerdresses, casual skirts,pants, capris, dress shorts, jeans blouses and tops, Not permitted: cut-off jeans, mens sleeveless shirts, tee-shirts, gym or basketball shorts, baseball hats, flip-flops and bathing suit attire, 2-day to 5-day cruise: one Cruise Elegant evening, 6-day or longer cruise: two Cruise Elegant evenings, Men:dress slacks, dress shirts, and we also suggest a sport coat; men may also wish to wear a suit and tie or tuxedo, Women:cocktail dresses, pantsuits, elegant skirts and blouses; ladies may also wish to wear an evening gown, Not permitted:jeans, mens sleeveless shirts, shorts, tee-shirts, sportswear,shorts, baseball hats, flip-flops and bathing suit attire. 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