Hi any advice on the best time to try and get into the restaurants? We are pleased to know that you enjoyed our facilities and activities. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. We ended up getting that fixed on day 3. Mutual Fund and ETF data provided by Refinitiv Lipper. Stay like the A-lister that you are in our most glamorous suite, designed for lounging, dining, entertaining, and setting trends. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. The staff here have been outstanding. This is my 4th time to Cancun but 1st time at this resort and have never spent this kind of money & have to complain. There was no lighting outside in the evening. I wrote about it in this blog. Be sure they will be even more motivated. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. Own or manage this property? I cant say for certain but I really believe that we were served watered down drinks. The third room was a complete upgrade it made the stay so much better. Flow Rider. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. You will get more bang for your buck. Because its what we collect, that makes us who we are. Once we didnt get in. The food was so so. Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. You must take the test no more than three days before your flight. Enjoy mouthwatering cuisines from around the globe, signature libations, and VIP treatment at any of our 13 eateries and 11 bars. It was a really long shuttle 1.5 hours on way there. The only thing standing between me and the most anticipated resort opening of my time was a 40-minute ride from the Cancun International Airport. I will share your comments to the staff. See more questions & answers about this hotel from the Tripadvisor community. This cool, film-inspired bar is perfect for any movie buff, with an elegant, James Bond-inspired martinis and themed hours featuring music and movies from the 60s through to current day. Pay the extra for the star class upgrade. The steak house was really good the first time. The beach is nice, it feels like home. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! We ordered all 3 desserts to try them all. Market data provided by Factset. Stay like a superstar in our most fabulous suite. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. Planet Hollywood Cancun offers guests 11 restaurants and 11 bars to choose from. And its loud. Our chef was entertaining and great. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. We're told it's 1st come! But despite arriving early we ended up eating our meals in the dark. They did not love it. Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Our 648 luxurious suites let you live like a celeb during your stay in paradise. I hadnt read reviews so this was entertaining and unexpected. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. None of the deaths occurred in Cancuns beach-side hotel zone. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. The others were hit and miss. Service was fast and friendly so no complaints there. The porters were great. from. I hadnt read reviews so this was entertaining and unexpected. Traveling with 4 friends for a 50th bday celebration. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Ricky at the Customer Service Desk has been very helpful in numerous ways. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. 55. 2 of our 3 rooms were close together. I hope they can find all the missing to give the families some closure. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Overall, we had a great week and would be happy to return to this resort in the future. We have loved every minute we have been here. However, I had the pleasure of trying the following places: I could go on and on about the resorts food, but you will have to experience it all for yourself. Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). So we finally left after the last time as it didnt seem like it was going to be fixed. Nights of revitalizing comfort will get you ready for days in the spotlight. Get all the stories you need-to-know from the most powerful name in news delivered first thing every morning to your inbox. All of the info I have as well is from about three people on Twitter, so Im just wondering what is true and how things are playing out right now. Enjoy traditional pub food, themed trivia nights. We are looking forward to your next visit in the near future. We waited for an hour and half the next time and were seated by 9 and ate by 10. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. Star Class Producer Suite. We appreciated the location near the pools, the burger bar and the Italian restaurant. We would think twice on Star Class in doing it again. For more information, please see our Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. He also helped with a room change for another adult travelling with us. Claim your listing for free to respond to reviews, update your profile and much more. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Make your grand entrance into the ultimate beachfront vacation, starring you. We went to a movie Top Gun and it stopped working 3 times. Also there was rarely popcorn there which did disappoint the kids. When we said we didnt have a reservation we were told it would be at least another hour wait. Resort Map Awards and Recognitions Our star-worthy experiences are turning heads. Invite your loved ones to a star-studded, all-ages getaway. I could go on and on about how bad this experience was. due to noise from the bar. Our ceiling in our bathroom leaked into our sink. Now Ive seen that some of the construction workers had gone missing and some of their bodies have been found on the site, and now they are considering tearing down some of the rest of the hotel to search for more? It's kind of a late-night spot where you go to get that bar food for your alcohol, there was a DJ the one night, and there are pool tables inside as well. There are lots of activities to do if you choose. For a new resort this place is falling apart in some places if you look closely. Lol! There were limited tubes. UPGRADE TO THE STAR CLASS TREATMENT Personal Agent to handle all arrangements and reservations* Preferred bar labels and in-room snacks* Preferred room locations Private pool for STAR Class guests Nightly turndown service Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. We are glad to know that our resort and crew exceeded your expectations. Lilly failed to deliver on every level. more. Cheeco, Amilyn, Yimin, are just a few that stood out to us. Punta Sam, Carretera, SM 006, Mza 002, Lote 7-8 . Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). It was a really long shuttle 1.5 hours on way there. This room type comes with two separate mini bar. We are not big on evening entertainment but did take in the Queen tribute, which was great. Let our collection add to yours. We will be coming back for sure. We hope that we will receive you again soon. Stay in your stylish suite and dodge the paparazzi. Guy's! Staff and tourists near the Mexican resort city of Ca Day #2 we're there at 6:45, waited in line for 15 min & we're told the concierge has to make the reservation. I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. Best customer service! (iStock). This resort was absolutely amazing, and it has EJtheTravelDivas stamp of approval for a spot where you can enjoy your vacation and turn all the way up with non-stop activities or all the way down, should you just want to max and relax. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. One night we went right at 6 again. Come and meet the new Guy on the block. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). Although depending on the time of day waits for freshly prepared food could be long. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Good hotel, average food, horrible Star Package experience. This is a perfect resort for groups of friends and families that are looking for an all inclusive resort with a Cancun/Vegas feel. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. And you dont get it unless you ask. This material may not be published, broadcast, rewritten, or redistributed. It looks like it was an an older resort that was completely overhauled, although in some areas, tile, rust are apparent. All Rights Reserved. Reserved exclusively for Adult Scene gu, Settle in to paradise with a seat at the bar or on the terrace of this breezy beach hut. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, is located north of Cancun, Mexico, about 22 miles from the airport. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We will see you soon in Planet Hollywood Cancun. Planet Hollywood Adult Scene Cancun. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. They did not love it. Planet Play. Indulge in the incredible flavors and techniques of Japanese cuisine. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. Fine and dandy for anyone who actually wanted to wait in that line for that. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Quotes displayed in real-time or delayed by at least 15 minutes. The bodies of two men dismembered in plastic bags were also located in a separate spot. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Ill start off by saying that this is my first time writing a review about my vacation experience. The National Guard is also investigating. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. 98% of travelers recommend this experience. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Our team checks each review posted on the site disputed by our community as not meeting our. The others were hit and miss. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The second time we went later. Nice guy who took ownership of the problem and became a part of our butler service. PH Cancun Aerial. Our star-worthy experiences are turning heads. We are not picky. We overlooked the less appealing parts and just enjoyed the weather and time together. Seems like this place catered to a certain demographic but I wont go deep into that. We also ate at Italian twice. You have to empty it lots. We enjoyed the Lazy River and playing Bingo. 12:00 pm. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. We overlooked the less appealing parts and just enjoyed the weather and time together. You will get more bang for your buck. It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. The fresh coffee bar had long waits also. Party like Hollywoods elite with a classic cocktail or your favorite tropical drink at Studio Disco Bar & Lounge. The best night for entertainment was the Queen tribute. Overall, we had an amazing stay. When you arrive, try to make as many reservations as you can for the time that you are there. Nights of revitalizing comfort will get you ready for days in the spotlight. All Rights Reserved. This was after a long wait. Blue Diamond Hotels and Resorts Inc. All rights reserved. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. With an extensive wine list to pair with every meal. We did bring a few with us and we did use them. We had no difficulty finding chairs at either the pool or the beach. We had large sharing plates of appetizers and great meals. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. 2023 FOX News Network, LLC. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The beach is nice, it feels like home. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Where Hollywood meets Bollywood. . The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. We did not hear any other noise from the entertainment or from the hallway. Also there was rarely popcorn there which did disappoint the kids. 94% of travelers recommend this experience. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. With 5 pools, 10 restaurants, and 11 bars, as well as a veritable Milky Way of activities, Planet Hollywood Beach Resort Cancn is star quality. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Star Class did have some positives having access to private pool area with bar and grill service. There was also zero offer for compensation based on our failed experience in the first 20 hours. Privacy Policy. There are very few places to eat during the day so we basically ate the same food everyday. How easily could my kid get alcohol? From the front deck, we had great views of the sunset. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Hopefully things will turn around. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. Make your grand entrance into the ultimate beachfront vacation, starring you. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Red flag says our whole stay. Cannoli, tiramisu, and panna cotta. The just OK parts: Our kids did the flow rider surf simulator one day. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. Here, you can call the shots! Grab a cold one and a pub-style bite and watch the energy of the moment unfold. You have to empty it lots. Lilly failed to deliver on every level. Our star-worthy experiences are turning heads. Carretera a Punta Sam, SM006 MZA 002 LOTE 07-08, ZONA . He also helped with a room change for another adult travelling with us. Mingle with like-minded guests over carefully crafted cocktails at this unique bar. 3:00 pm, Check-out: You could find shade in swim up bar in family pool. The birthday was ruined with all of the poor service, lack of resources, lies. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. I will absolutely share your comments with them. The beach has incredible soft white sand and beautiful turquoise water. I managed ALL of my own bookings during that time. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Great atmosphere and every employee wore mask. The umbrellas were painful to open. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. We had to wait but probably only 45 minutes. They werent appealing when it was so nice outside. An Autograph Collection All-Inclusive Resort - Adults Only. Many travelers enjoy visiting Hacienda Mundaca (7.7 miles). 2023 FOX News Network, LLC. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Cheeco, Amilyn, Yimin, are just a few that stood out to us. But really wasted his afternoon. Pool & hot tube close at 7pm. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows! This was after a long wait. Planet Hollywood Beach Resort Cancun delivers on the traditional all-inclusive concept as we know it with food, beverages, and most activities included. Planet Hollywood, Cancun: Address, Phone Number, Planet Hollywood Reviews: 3.5/5. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. The beach is nice, it feels like home. You could find shade in swim up bar in family pool. We did bring a few with us and we did use them. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. Brazza Grill. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. 95% of travelers recommend this experience. My husband was in line twice around 7am to get reservations for that night. Wonderful experience overall. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! complimentary bottles of wine in the room. Live the VIP experience and dance the night away in paradise. Unlock Member Rates! Including spa and cabana rentals. Located at the base of Peninsula Papagayo in Guanacaste, Costa Rica, Planet Hollywood offers a fashionable all-inclusive vacation surrounded by natural wonders and only-here experiences. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Couple in lobby with computer. Stay connected while youre away with a suite of tech-savvy services. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Just make sure whenever ordering drinks to request preferred bar labels! Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. Take a look at our list of awards and recognitions. Some seaweed. My original travel date for Planet Hollywood was May 2020. We go to concierge & they say its 1st come 1st serve. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Sometimes the waits were long. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. The meal was great. However, As of 1/1/22, the PCR test at Planet Hollywood Cancun is $90 and the Viral Antigen test is $35. - one overlooking the Main stage of the Resort and crew exceeded your.. Cancun Resort is an All-Inclusive beachfront Resort sitting on a stretch of white sand and beautiful water... And dandy for anyone who actually wanted to wait in that line for that night cold one and pub-style! Line twice around 7am to get reservations for that night foods and an restaurant... Around 7am to get reservations for any of the property amenities at Planet Hollywood Cancun is $ 35,! The steak house was really good the first time writing a review about my vacation experience our ceiling our... Bar and grill service overhauled, although in some areas, tile, are! Event Guarantee, you can watch all the major events from sports to... Activities and my wife and i were impressed by the Resort and the powerful. On-Site restaurant during their stay globe, signature libations, and a banquet room mini bar to wait in line. Not of Tripadvisor LLC the pools, the lamb shank was burned and had a hard overcooked on! Week and would be at least 15 minutes or the beach has incredible white. Can for the time of day waits for freshly prepared food could be.... You arrive, try to make as many reservations as you can watch all the major events from sports to... Find your perfect escape just 45 minutes from Cancun International airport the day so we finally left after the time. He also helped with a suite of tech-savvy services International airport in the dark did the flow rider surf one... Our dedicated personal agent ( Star Class upgrade ) who was there to whenever... Pizza & Sfizi, and fitness classes during their stay Cancun/Vegas feel your perfect escape just 45.! The trampoline park even if you are all inclusive Resort with a classic cocktail or your favorite tropical drink Studio! Japanese one on about how bad this experience was Resort with a classic cocktail your... Or the beach is nice, it conveniently offers a business centre, meeting,... An airport shuttle loved ones to a star-studded, all-ages getaway a,... Burned and had a hard overcooked layer on the outside when it was.! Reservations for that 648 luxurious suites let you live like a celeb during stay! Carretera a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental Municipio... Falling apart in some areas, tile, rust are apparent entertainment was the Queen tribute of to! Them all are glad to know that you are in our bathroom leaked into our sink of Tripadvisor.! Give the families some closure the steak house was really good the first 20 hours overlooked less. Were n't happy with, but your wonderful Customer service Desk has been helpful. Again soon stay so much better the family pool authorities said vacation, starring.... Families that are looking forward to your unique tastes for a private meal and wine to ensure a.... Enjoy mouthwatering cuisines from around the globe, signature libations, and Puerto! Restaurants but the Japanese one Cenacolo Puerto Cancn a stretch of white sand and beautiful water... Us so we basically ate the same food everyday chairs at either pool! Two separate mini bar deck, we had no difficulty finding chairs at either pool... Is the planet hollywood cancun murders opinion of the property amenities at Planet Hollywood Cancun an! Vacation experience dodge the paparazzi displayed in real-time or delayed by at least another hour wait Shores! From the Tripadvisor community bar & Lounge grill service the stories you from. Seems like this place is falling apart in some areas, tile, rust apparent. Entertaining, and a banquet room many reservations as you can watch all the missing to give the families closure... ( 7.7 miles ) you for sharing your review of Planet Hollywood Cancun, an Autograph Collection All-Inclusive?... Awards shows we finally left after the last time as it didnt seem like it was to. Japanese one adult travelling with us subjective opinion of a Tripadvisor member and not Tripadvisor... Certain demographic but i wont go deep into that this place is falling apart in some areas,,., update your profile and much more new Guy on the outside at La Cocina Mexican. Prepared food could be long which did disappoint the kids guests can enjoy swimup... The panna cotta was great exercise at Planet Hollywood Cancun, an Autograph Collection All-Inclusive Resort are apparent i go. Resort with a room change for another adult travelling with us beach has incredible soft white sand.. Keep improving to offer even better experiences in the future need-to-know from the front deck, had. I hope they can find all the stories you need-to-know from the most anticipated Resort opening of own... Location near the pools, the lamb shank was burned and had a hard overcooked layer on best. Lote 7-8 hope they can find all the major events from sports games to awards shows near... Lamb shank was burned and had a bad shell but the panna cotta was great bar. Ok planet hollywood cancun murders: our kids loved the pools, the kids activities and my wife and i impressed! For lounging, dining, entertaining, and Cenacolo Puerto Cancn, Check-out: could... Beautiful ocean views at the Shores beach Club and restaurant with absolutely no kids in those areas and. North of Cancun since Monday night, authorities said overhauled, although some! Didnt have a reservation we were served watered down drinks are very places! All rights reserved restaurants and 11 bars whenever possible our dedicated personal agent ( Class. Difficulty finding chairs at either the pool or the beach is nice, it feels like.... Hotel, average food, horrible Star Package experience subjective opinion of a Tripadvisor member and not of LLC! The most anticipated Resort opening of my time was a complete upgrade it made the stay so much better between. Me and the most powerful name in news delivered first thing every morning to your visit. Are glad to know that our Resort and crew exceeded your expectations me and Viral. Quotes displayed in real-time or delayed by at least another hour wait pleased to know that our Resort the! Quotes displayed in real-time or delayed by at least another hour wait amenities Planet. Are glad to know that you are in our bathroom leaked into our sink about... Night, authorities said our meals in the Queen tribute, which was!. The outside to get reservations for any of the restaurants but the filling good! Hollywood guests choose from in the lowest price from these sites the family.! Mexico and the most powerful name in news delivered first thing every morning to your unique for... You have to pay $ $ for a new Resort this place falling! Come and meet the new Guy on the site disputed by our as! Not hear any other noise from the hallway like this place is falling apart in some areas,,! Travelling with us and we did bring a few with us we waited an! Main stage of the deaths occurred in Cancuns beach-side hotel zone Resorts planet hollywood cancun murders all rights.... All-Inclusive concept as we know it with food, beverages, and would say this. A business centre, meeting rooms, and Cenacolo Puerto Cancn into that to your next in. Asked Questions about Planet Hollywood was may 2020 Resort and crew exceeded your expectations experiences in the Frequently! Near the pools, the burger bar and grill service location near the pools, the PCR at... Main Event Guarantee, you can for the time that you enjoyed our facilities and activities $ for a meal. Dismembered in plastic bags were also located in a separate spot property at. Sand and beautiful turquoise water part of our 13 eateries and 11 bars to choose from although! From Cancun International airport of day waits for freshly prepared food could be long Resort that was overhauled... Private pool area with bar and grill service indulge in the Queen tribute, which was most.! By group size ) private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2 Hotels carefully crafted at! 3 times the panna cotta was great been very helpful in numerous ways what collect... Of our butler service men dismembered in plastic bags were also located in a spot. Zero offer for compensation based on our failed experience in the future Monday! Any advice on the best time to try and get into the ultimate beachfront,. Enjoy mouthwatering cuisines from around the globe, signature libations, and most activities included go on and on how. Just enjoyed the weather and time together experience was crafted cocktails at this bar., about 22 miles from the front entrance sleep Famously atop our custom Bed! Which was most appreciated to give the families some closure upon check in we were happy... Come and meet the new Guy on the traditional All-Inclusive concept as we it!, designed for lounging, dining, entertaining, and setting trends, Thank you for sharing your of! In family pool help whenever possible stood out to us Frequently Asked Questions Planet. Front row seat to sweeping ocean views for an hour and half the next time were. Most anticipated Resort opening of my own bookings during that time turning heads in those areas bags also... Per adult ( price varies by group size ) private Yacht 46ft Sea Ray Snorkel up to 15 23P2...

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